Kevin Hoang
San Jose
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Allied Universal/Cisco
04.2025 - Current
- Patrolled assigned areas to ensure the safety and security of premises, personnel, and visitors
- Responded promptly to incidents, emergencies, and alarms, taking appropriate action as necessary
- Participated in ongoing training programs to stay updated on security protocols and techniques
- Conducted routine patrols both indoors and outdoors at scheduled intervals throughout shifts
- Maintained a professional and courteous demeanor while interacting with employees, visitors, and contractors
- Collaborated with other security personnel to ensure seamless coverage of all areas
Ramp Agent
Zipair
06.2024 - Current
- Loaded and unloaded cargo, mail, and baggage from aircraft using appropriate equipment and following safety protocols
- Operated ground support equipment such as tugs, belt loaders, and forklifts to transport cargo and baggage to/from aircraft
- Collaborated with flight crew members to ensure timely departure by completing all necessary tasks efficiently
- Followed company policies and procedures regarding loading/unloading processes in compliance with aviation regulations
- Performed inspections of ramp areas to identify any hazards or debris that could pose a safety risk
- Adhered to strict security procedures when handling sensitive materials or hazardous substances
- Assisted passengers with special needs during boarding process, ensuring their comfort and safety
- Participated in ongoing training programs to stay updated on industry regulations, safety procedures, and best practices
- Consistently met or exceeded performance targets related to on-time departures and baggage handling accuracy
Cabin Cleaner
FENIX Logistics
10.2023 - 06.2024
- Aircraft Cabin Cleaning: Proficient in cleaning and sanitizing aircraft cabins, ensuring a pristine and comfortable environment for passengers and crew.
- Safety Compliance: Adherence to strict safety protocols, including the handling of hazardous materials and proper use of personal protective equipment.
- Quality Control: Skilled in inspecting and ensuring the quality of cabin grooming services, meeting the highest industry standards.
- Team Collaboration: Experienced in working effectively with cabin crews, ground staff, and maintenance teams to maintain aircraft integrity.
- Time Management: Strong ability to work efficiently in fast-paced airport environments, meeting tight turn-around schedules.
- Equipment Operation: Competent in the use of specialized cleaning equipment, chemicals, and tools for cabin grooming.
- Here's a revised option that incorporates gate security as a part of the job:
- Diverse Airport Operations: Versatile Role: Capable of performing a variety of airport operations, including cabin cleaning and, as needed, assisting with gate security screenings.
Crew Member
Vietnoms
10.2022 - 05.2024
- Developed positive customer relationships through friendly greeting and excellent service.
- Trained new team members using approved training materials and information.
- Kept the restaurant lobby, front counter and restrooms neat and clean throughout the shift.
- Wiped down tables and equipment, swept and refilled stock.
- Served food quickly for positive guest experiences.
- Entered orders into the computer system to send order details to the kitchen, mentioning customers' special requests and food allergies in person.
- Stocked shelves and cases with new or transferred items.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Operated fryers and grills according to instructions to maintain safety and food
Catering Assistant
Teaqueira
05.2022 - 12.2022
- Set up and cleaned up food preparation and service stations before and after catered events.
- Assisted caterers with food distribution by organizing products and plating.
- Maintained cleanliness and organization of kitchen stations and storage areas.
- Interacted with guests to obtain feedback on product quality and service levels.
- Carried food supplies, equipment and utensils to and from storage and work areas.
- Events Worked at
- Crunchyroll
- Fanime
- Weddings
- Parties
- Google Event
Education
Business Administration (Community College) -
De Anza College
San Jose, CA11.2025
High School - undefined
Silver Creek High School
San Jose, CA05.2024
High School - undefined
Abraham Lincoln High School
San Jose, CA06.2022
Skills
- Food Preparation
- Basic math
- Adaptable
- Teamwork/Collaboration
- Time management
- Report writing
- General security
- Kitchen Experience
- Work Ethic
- Food safety
- Cargo handling
- Quality Control
- Customer service
- English
- Food Service
- Catering
- Cleaning Experience
- Food service
- Food industry
- Organizational skills
- Restaurant experience
- Hospitality
- Safety compliance
Certification
- Driver's License
- Food Handler Certification
- Guard Card
Languages
English
Vietnamese
Timeline
Security Officer
Allied Universal/Cisco
04.2025 - Current
Ramp Agent
Zipair
06.2024 - Current
Cabin Cleaner
FENIX Logistics
10.2023 - 06.2024
Crew Member
Vietnoms
10.2022 - 05.2024
Catering Assistant
Teaqueira
05.2022 - 12.2022
High School - undefined
Silver Creek High School
High School - undefined
Abraham Lincoln High School
Business Administration (Community College) -
De Anza College