Dynamic operations leader with extensive experience with a Class I Railway and a major contract operator, excelling in operations management and team leadership. Achieved significant operational efficiency and business development over seven years in expanding operations for H&M International Transportation from 8 to 30 operating facilities while maintaining customer satisfaction and enhancing company performance and financial metrics. Proven track record in crisis management and staff development, driving innovation and optimizing financial outcomes across diverse teams. Recipient of numerous awards, including the Santa Fe Railway's Cyrus K. Holiday Founders Award for Achievements in Excellence, 1992.