Kevin Handy
Wasaga Beach,ON
Summary
Professional Manager who brings extensive experience in retail settings and is seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Store Manager - 2 Stores
Evape
04.2011 - Current
- Trained new employees on proper protocols and customer service standards.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Completed point of sale opening and closing procedures.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Interacted well with customers to build connections and nurture relationships.
- Rotated merchandise and displays to feature new products and promotions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
High School Diploma -
Collingwood Collegiate Institute
Collingwood, ON06.2002
Skills
- Business Leadership
- Cash Management
- Disciplinary Enforcement
- Product and Service Sales
- Retail Merchandise Quality Standards
- Leading Staff Meetings
- Time Management
- Customer Service
- Order Management
- Inventory Tracking and Management
- Sales Expertise
- Staff Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Store Manager - 2 Stores
Evape
04.2011 - Current
High School Diploma -
Collingwood Collegiate Institute
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