Kevin Hanaway
Lake Forest
Summary
Dedicated Home Care Provider with a strong background in customer service and personal care. Skilled in problem-solving and facilitating daily routines, ready to enhance client satisfaction through exceptional attention to detail.
Overview
12
12
years of professional experience
Work History
Home Care Provider
Assisting Hands
Mission Viejo
12.2023 - Current
- Supported clients in performing daily living activities and personal care routines.
Home Care Provider
Care.com Inc
Dallas
06.2023 - 06.2025
- Facilitated clients in daily living activities and personal care routines.
Cab Driver
CA Yellow Cab / Uber
Santa Ana
03.2018 - 05.2023
- Delivered outstanding customer service to elevate passenger experience.
Sales Advisor
Americor
Irvine
09.2018 - 02.2019
- Facilitated customer selection of appropriate financial solutions tailored to individual needs.
- Explained product features and benefits to improve customer comprehension.
- Identified unique customer requirements and customized solutions accordingly.
Energy Specialist
Energy Remodeling
Riverside
08.2017 - 09.2018
- Conducted energy audits to uncover efficiency opportunities in residential properties.
- Developed energy-saving strategies tailored to client assessments.
- Analyzed utility bills to evaluate consumption patterns and identify savings potential.
Sales Consultant
Tuttle Click Ford/Lincoln
Irvine
11.2013 - 03.2017
- Facilitated customer vehicle selection by explaining features and benefits.
- Developed strong rapport with clients to improve overall satisfaction.
- Collaborated with finance team to finalize sales transactions efficiently.
- Resolved customer inquiries and concerns promptly and professionally.
- Analyzed customer needs to identify tailored solutions.
- Listened actively to customers to understand needs and recommend optimal services.
Education
Associate of Arts - Communications/Fine Arts
Saddleback College
Mission Viejo, CA06-1981
Custom Section 1
- Excellent listener, creating relationships, building trust, and I am always the highest in customer satisfaction experience
Timeline
Home Care Provider
Assisting Hands
12.2023 - Current
Home Care Provider
Care.com Inc
06.2023 - 06.2025
Sales Advisor
Americor
09.2018 - 02.2019
Cab Driver
CA Yellow Cab / Uber
03.2018 - 05.2023
Energy Specialist
Energy Remodeling
08.2017 - 09.2018
Sales Consultant
Tuttle Click Ford/Lincoln
11.2013 - 03.2017
Associate of Arts - Communications/Fine Arts
Saddleback College