Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Halford

Calgary,AB

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering and safe work culture. Documented strengths in building and maintaining relationships in a fast pace work environment. Efficient Duty Manager versed in task delegation and workflow coordination, promoting efficient and high-quality operations. Diplomatic and engaging with skill in handling challenging requests with friendly and knowledgeable support.

Overview

26
26
years of professional experience

Work History

Ramp Lead/Duty Manager

Airline Terminal Services (ATS)
11.2020 - Current
  • Lead a crew doing inbound flights and outbound flights in a timely manner
  • Supervised and coordinated team to provide guidance and support and maximize performance.
  • Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Ramp Agent

WestJet Airlines
05.2015 - 11.2020
  • Obtained my Raic/Avop
  • Guided aircraft into and out of parking positions using hand signals.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Worked in all types of weather conditions
  • Operated equipment while observing standard safety procedures.
  • Loaded and unloaded luggage and freight.
  • CNX run bags from inbound flight to proper locations.

Assistant Manager/Sales Service Agent

Action Tyre
05.1997 - 03.2015
  • Installed & Balanced passenger tires, Moving on to learning industrial tires and heavy Equipment.
  • Met with customers to discuss service needs and offer available solutions.
  • Followed up with customers during and after installations to verify satisfaction.
  • Resolved customer complaints in professional and timely manner.

Education

High School Diploma -

Lord Shaughnessy High School
Calgary, AB

Skills

  • Time Management
  • Pushback and Towing
  • Customer Service
  • Dependable and Responsible
  • RAIC/AVOP

Timeline

Ramp Lead/Duty Manager

Airline Terminal Services (ATS)
11.2020 - Current

Ramp Agent

WestJet Airlines
05.2015 - 11.2020

Assistant Manager/Sales Service Agent

Action Tyre
05.1997 - 03.2015

High School Diploma -

Lord Shaughnessy High School

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Kevin Halford