Kevin Guevara
Compton
Summary
Dynamic safety and security professional with extensive experience at Hotel Casa Del Mar, excelling in risk mitigation and incident response. Proven ability in surveillance monitoring and guest relations, enhancing safety protocols and ensuring a secure environment. Recognized for strong conflict resolution skills and commitment to customer service excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Safety and Security Officer
Hotel Casa Del Mar & Shutters on the Beach
Santa Monica
01.2021 - Current
- Monitored property security across two luxury hotels, ensuring guest safety at all times.
- Conducted regular patrols and surveillance to detect and mitigate risks.
- Responded swiftly to incidents, preparing comprehensive injury and safety reports.
- Collaborated with management to refine and enhance safety protocols.
- Implemented access control measures for restricted areas within properties.
- Performed routine inspections of fire extinguishers, smoke detectors, and alarm systems.
- Investigated theft, vandalism, or criminal activity reports to maintain security integrity.
- Monitored entrances and exits to prevent unauthorized access.
Food Runner/Busser
Stella Barra Pizzeria
Santa Monica
08.2022 - 01.2024
- Ensured timely delivery of food to guests while maintaining table readiness.
Houseman
Hotel Casa Del Mar
Santa Monica
05.2019 - 02.2020
- Ensured hotel cleanliness and readiness for guest arrivals through routine inspections.
- Maintained organization of guest areas to promote a welcoming environment.
- Assisted housekeeping staff with efficient room preparation and supply inventory management.
- Responded promptly to guest requests for additional amenities and services.
- Operated cleaning equipment to uphold high hygiene standards throughout the hotel.
- Collaborated with team members to enhance overall hotel operations and guest satisfaction.
- Ensured proper storage of supplies, adhering to safety regulations.
- Collected and transported dirty linen from rooms to laundry area using designated equipment.
Canvasser
Red Label Marketing
Los Angeles
02.2019 - 03.2019
- Promoted Direct TV and government programs in high-traffic locations.
- Identified target areas for canvassing based on demographic analysis.
- Obtained signatures and personal information for electoral parties and businesses.
- Strengthened customer engagement through effective communication strategies.
- Displayed extensive product knowledge to influence public opinion.
Front Desk Associate
LA Fitness
Los Angeles
01.2018 - 01.2019
- Managed member check-ins and customer service at a high-traffic fitness center.
- Processed new member registrations and accurately updated account information.
- Maintained cleanliness and organization of front desk area consistently.
- Resolved membership inquiries promptly, enhancing overall satisfaction.
- Provided information about services, programs, and promotions to improve member experience.
- Greeted members and guests with professionalism and friendliness.
- Handled payment processing, ensuring accurate receipts and change for customers.
- Answered phones to address inquiries and directed calls to appropriate staff.
Janitorial Staff
Club/Pride Janitorial
Los Angeles
01.2017 - 01.2018
- Maintained cleanliness and sanitation in commercial buildings.
- Supported team efforts to uphold safety standards.
- Maintained cleanliness in all areas of assigned facilities.
- Operated cleaning equipment and tools to ensure thorough sanitation.
- Followed safety protocols for handling chemicals and cleaning supplies.
- Inspected premises regularly for cleanliness and maintenance needs.
- Maintaining janitorial equipment in proper working order.
Education
High School Diploma -
Pacific Palisades Charter High School
Pacific Palisades, CA01.2011
Skills
- Safety and security operations
- Safety inspections
- Guest relations
- ID verification
- Patrolling
- Surveillance
- Security camera monitoring
- De-escalation techniques
- Incident reporting and response
- Customer service excellence
- Conflict resolution
- Team collaboration
- Surveillance monitoring
- Microsoft Office proficiency
Certification
- AED/CPR Certified
- NFT - CPT Certified
Personal Information
Title: Safety and Security Professional
Timeline
Food Runner/Busser
Stella Barra Pizzeria
08.2022 - 01.2024
Safety and Security Officer
Hotel Casa Del Mar & Shutters on the Beach
01.2021 - Current
Houseman
Hotel Casa Del Mar
05.2019 - 02.2020
Canvasser
Red Label Marketing
02.2019 - 03.2019
Front Desk Associate
LA Fitness
01.2018 - 01.2019
Janitorial Staff
Club/Pride Janitorial
01.2017 - 01.2018
High School Diploma -
Pacific Palisades Charter High School