Kevin Guay

• Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
• Improved tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
• Ensured compliance with local laws and regulations, staying updated on changes affecting the rental market.
• Reduced maintenance costs with efficient scheduling, prioritizing urgent repairs, and coordinating with contractors.
• Oversaw move-in/move-out processes, ensuring smooth transitions for both incoming and outgoing tenants.
• Led staff training initiatives focusing on customer service excellence while fostering a positive work culture for property management team members.
• Coordinated with legal counsel when necessary in handling evictions or other disputes arising from lease violations or non-payment issues.
• Provided excellent customer service to current tenants while attracting new residents through engaging outreach efforts.
• Managed budgets effectively, reviewing expenses regularly and negotiating favorable contracts with vendors.
• Regularly inspected property grounds to identify potential problems or safety hazards that required immediate attention.
• Developed strong relationships with local service providers to secure competitive pricing on necessary services and repairs.

• Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
• Set up and calibrated machinery to meet specific production requirements.
• Completed special cuts, grooves and bevels to produce desired looks.
• Enhanced workplace safety by consistently following established safety protocols and guidelines for saw operations.

Decaffeinate Coffee by extracting caffeine from beans through a Automated system and drying beans through dryer systems to bring beans to the desired moisture for re-bagging on a daily basis.

• Streamlined workflows for increased productivity, overseeing daily operations and monitoring performance indicators.
• Provided on-the-job training to newly hired workers and team members.
• Made sure that products were produced on time and are of good quality.
• Maintained organized work area by cleaning and removing hazards.
• Met production targets and tight deadlines by collaborating closely with team members.
• Used problem-solving and issue-resolution skills to promptly and successfully address production problems.