Kevin Gallegos
Los Angeles
Summary
Dynamic and results-driven professional with a strong work ethic and integrity, recognized as the top performer at TJX Companies. Proven expertise in customer service and cash handling, consistently enhancing client satisfaction and driving sales through effective relationship building and upselling techniques. Committed to delivering exceptional results in fast-paced environments.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
7
7
years of professional experience
Work History
Cashier
TJX Companies
09.2024 - Current
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- offer the credits cards im the number 1 performer in the store
Sales Representative
Spectrum
04.2023 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Prep Cook
Gate Gourmet
02.2019 - 04.2023
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Followed orders from head chef to establish productive and timely preparation of meals.
Skills
- Work ethic and integrity
- Customer service
- Customer assistance
- Patience and empathy
- Time management skills
- Cash handling
Languages
Spanish
Native or Bilingual
Timeline
Cashier
TJX Companies
09.2024 - Current
Sales Representative
Spectrum
04.2023 - 05.2024
Prep Cook
Gate Gourmet
02.2019 - 04.2023
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