Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kevin Dick

Levack

Summary

Skilled and versatile professional equipped to handle diverse tasks and responsibilities across various domains. Strong track record of delivering impactful results through adaptable problem-solving and effective team collaboration. Proficient in multitasking, resource management, and quick learning. Known for reliability, flexibility, and results-driven approach in dynamic environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Computer Repair Technician

True North Customs (Owner/Operator)
09.2020 - Current
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Enhanced customer satisfaction by providing timely and efficient computer repair services.
  • Assisted customers with the setup of new devices and provided guidance on proper usage and maintenance techniques.
  • Regularly communicated with clients to provide status updates on ongoing repairs, maintaining transparency and building trust in our services.
  • Built long-term relationships with clients by offering exceptional customer service and follow-up assistance when needed.
  • Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
  • Wrote reports on computer statuses and maintenance jobs.
  • Conducted thorough diagnostics tests to identify root causes of issues before initiating repairs or recommending solutions.
  • Maximized productivity through expert time management skills, allowing for multiple concurrent repairs without sacrificing quality of workmanship.
  • Offered customized recommendations to clients on how to improve their computer''s performance based on individual usage patterns and requirements.
  • Stayed up-to-date with industry trends and advancements in technology to provide relevant advice to customers on potential upgrades or improvements they could make to their systems.
  • Implemented data recovery procedures for clients experiencing accidental data loss or system failures, ensuring minimal impact on their operations.
  • Improved system performance for users by performing regular maintenance tasks, such as cleaning, updates, and upgrades.
  • Refurbished used computers and technological equipment, saving clients money.
  • Provided remote technical support for customers, resolving issues without the need for in-person visits.
  • Updated and replaced outdated drivers and software for computers and office machines.
  • Replaced defective components and parts on malfunctioning computers and office machines.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Restored data on computers and office machines.

Delivery Driver Manager

Toppers Pizza
04.2014 - 03.2025
  • Improved delivery efficiency by optimizing routes and schedules for drivers.
  • Managed daily operations for a team of delivery drivers, ensuring timely deliveries and customer satisfaction.
  • Promoted a culture of teamwork by encouraging open communication and collaboration among drivers and support staff.
  • Handled customer complaints professionally, resolving issues promptly and maintaining positive client relationships.
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
  • Recruited hired, and trained new drivers to ensure proper staffing levels were maintained at all times.
  • Verified validity of vehicle inspection stickers and registrations.
  • Utilized GPS technology to track driver progress, adjusting routes as needed to optimize delivery times.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

General Laborer

Imagine Therapeutic Services
10.2022 - 04.2023
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Increased productivity with effective communication and collaboration among team members.
  • Performed quality checks on products and materials to identify any defects.
  • Improved worksite safety by consistently adhering to established protocols and regulations.
  • Ensured quality workmanship, performing thorough inspections and addressing any issues promptly.
  • Assisted in the successful completion of various construction projects through diligent labor and attention to detail.
  • Provided maintenance for construction equipment.
  • Cleaned and maintained tools, equipment and worksites.
  • Used variety of hand and power tools to complete tasks.
  • Moved and cleared debris from work sites to dispose of in designated areas.
  • Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
  • Installed drywall, siding and other structural components.

Education

GED -

St.Alberts Learning Center
Greater Sudbury, ON
06-2016

Skills

  • Computer assembly
  • Hardware and software installation
  • Technical support
  • System upgrades
  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Customer relations
  • Multitasking and organization
  • Staff training and development
  • Product knowledge expertise

Languages

English

Certification

-Smart Serve -2024

-WHMIS - 2025

-Fall Arrest - 205

Timeline

General Laborer

Imagine Therapeutic Services
10.2022 - 04.2023

Computer Repair Technician

True North Customs (Owner/Operator)
09.2020 - Current

Delivery Driver Manager

Toppers Pizza
04.2014 - 03.2025

GED -

St.Alberts Learning Center

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Kevin Dick