Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kevin Dick

Greater Sudbury,ON

Overview

29
29
years of professional experience

Work History

Driver Manager

Topper Pizza
02.2015 - 10.2023
  • Coordinated with drivers to organize timely pickup and delivery.
  • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Addressed driver communications and provided required data to drivers.
  • Implemented and supported company quality and safety improvement efforts.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Sales Associate

Best Buy
07.2015 - 01.2017
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.

Vacuum Sales

The Vacuum Shop
03.2021 - 11.2022
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Pizza Man

Pizza Doctor
10.1994 - 02.1999
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Trained and assisted new kitchen staff members.
  • Followed company recipes and production standards to satisfy customers.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Operated grills, fryers and ovens to cook food items.

Education

High School Diploma -

St Albert
Greater Sudbury, ON
06.2018

Skills

  • Materials Tracking
  • Route Management
  • Training Program Development
  • Customer Service
  • Improvement Planning
  • Safety Procedures
  • Order Management
  • Staff Management
  • Continuous Improvement

Languages

English

Timeline

Vacuum Sales

The Vacuum Shop
03.2021 - 11.2022

Sales Associate

Best Buy
07.2015 - 01.2017

Driver Manager

Topper Pizza
02.2015 - 10.2023

Pizza Man

Pizza Doctor
10.1994 - 02.1999

High School Diploma -

St Albert

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Kevin Dick