Kevin Dick
Greater Sudbury,ON
Overview
29
29
years of professional experience
Work History
Driver Manager
Topper Pizza
02.2015 - 10.2023
- Coordinated with drivers to organize timely pickup and delivery.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Addressed driver communications and provided required data to drivers.
- Implemented and supported company quality and safety improvement efforts.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Sales Associate
Best Buy
07.2015 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
Vacuum Sales
The Vacuum Shop
03.2021 - 11.2022
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Pizza Man
Pizza Doctor
10.1994 - 02.1999
- Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
- Trained and assisted new kitchen staff members.
- Followed company recipes and production standards to satisfy customers.
- Cleaned and sanitized work areas, utensils and equipment.
- Learned new menu offerings and options easily to assist customers with selecting items.
- Used kitchen equipment safely and reduced risk of injuries and burns.
- Packaged, arranged and labeled ingredient stock, storing at established temperatures.
- Operated grills, fryers and ovens to cook food items.
Education
High School Diploma -
St Albert
Greater Sudbury, ON06.2018
Skills
- Materials Tracking
- Route Management
- Training Program Development
- Customer Service
- Improvement Planning
- Safety Procedures
- Order Management
- Staff Management
- Continuous Improvement
Languages
English
Timeline
Vacuum Sales
The Vacuum Shop
03.2021 - 11.2022
Sales Associate
Best Buy
07.2015 - 01.2017
Driver Manager
Topper Pizza
02.2015 - 10.2023
Pizza Man
Pizza Doctor
10.1994 - 02.1999
High School Diploma -
St Albert