Results-driven Sales Specialist with proven expertise in customer relationship management and strategic planning. Successfully managed high-volume accounts generating over $4 million in annual sales, driving revenue growth and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work History
Inside Sales Specialist
Core & Main
Salinas
06.2025 - Current
Maintained strong relationships with existing customers through regular contact and follow-up calls.
Managed accounts generating over $4 million in annual sales
Managing high-volume accounts with consistent contribution to branch revenue
Preparing detailed quotes, takeoffs, and bid packages for major infrastructure projects
Coordinating logistics, inventory, and procurement to meet tight project timelines
Maintaining proactive communication to support customer satisfaction and repeat business
Supporting strategic sales initiatives while improving internal efficiency
General Manager
Castroville Plumbing & Heating, Inc.
Castroville
04.2020 - 11.2024
Developed operational strategies that enhanced overall efficiency and effectiveness of business processes.
Implemented performance metrics to monitor and improve team productivity and service quality.
Conducted market analysis to identify growth opportunities and inform strategic decision-making.
Managed financial performance through careful budgeting and forecasting for sustainable growth.
Coordinated training programs that equipped staff with necessary skills and knowledge.
Reviewed and optimized scheduling practices, ensuring adequate staffing levels to meet customer demands.
Sales Manager
Castroville Plumbing & Heating, Inc.
Castroville
04.2020 - 05.2021
Developed effective sales strategies to enhance market penetration and drive revenue growth.
Conducted market analysis to identify emerging trends and opportunities for new service offerings.
Managed budget allocations to optimize resource utilization and maximize sales efficiency.
Built and maintained strong relationships with clients, ensuring high levels of satisfaction and loyalty.
Executed training programs for new hires, enhancing their product knowledge and sales techniques.
Directed project bidding processes, negotiated contracts, and partnered with operations to guarantee successful project delivery.
Administrative Assistant
North Monterey County Chamber of Commerce
Castroville
06.2019 - 03.2020
Managed office schedules, optimizing meeting times and availability for team members.
Provided communication support by drafting emails and memos for internal and external stakeholders.
Assisted in document preparation, ensuring accuracy and adherence to formatting standards.
Organized meeting logistics, including venue selection and equipment setup.
Prepared reports and presentations, utilizing software tools for effective data visualization.
Streamlined administrative processes, implementing improvements that enhanced efficiency in daily tasks.
Office Manager
Castroville Festivals, Inc.
Castroville
07.2018 - 06.2019
Coordinated daily office operations to enhance workflow and efficiency.
Facilitated meetings by preparing agendas, taking minutes, and distributing documentation.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Reviewed files and records to obtain information and respond to requests.
Provided administrative support to management team including preparing reports and presentations.
Education
Some College (No Degree) - Business Administration - Emphasis In Sales
Hartnell College
Salinas, CA
Skills
Customer relationship management
Sales forecasting
Proposal preparation
Account management
Bid negotiation
Performance metrics
Effective communication
Problem solving
Time management
Strategic planning
CRM proficiency
Sales expertise
Goals and performance
Revenue growth
Organized and efficient
Dependable
Driven
References
References available upon request.
Timeline
Inside Sales Specialist
Core & Main
06.2025 - Current
General Manager
Castroville Plumbing & Heating, Inc.
04.2020 - 11.2024
Sales Manager
Castroville Plumbing & Heating, Inc.
04.2020 - 05.2021
Administrative Assistant
North Monterey County Chamber of Commerce
06.2019 - 03.2020
Office Manager
Castroville Festivals, Inc.
07.2018 - 06.2019
Some College (No Degree) - Business Administration - Emphasis In Sales