Kevin Contreras
Santa Ana
Summary
Energetic automotive sales professional enthusiastic about building a long-term sales career in the industry. Friendly, outgoing, and adaptable team player.
Experienced with understanding customer needs and guiding them through car buying process. Utilizes extensive knowledge of automotive features and financing options to provide personalized recommendations. Track record of building lasting customer relationships and achieving sales targets through effective negotiation and customer service.
Hardworking Automotive Sales Associate proficient in consultative sales techniques. Skilled in forming relationships with colleagues and customers of all backgrounds.
Overview
3
3
years of professional experience
Work History
Car Salesperson
Auto Republic
11.2024 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Delivered high-quality service by addressing customer concerns promptly and professionally.
Crew Member
Blaze Pizza
11.2023 - 11.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
Manufacturing Associate
Continental Optronics
06.2022 - 08.2022
- Made sure that products were produced on time and are of good quality.
- Organized work to meet demanding production goals.
- Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
- Enhanced product quality by conducting thorough inspections and adhering to strict quality control protocols.
- Utilized hand tools and machinery to safely complete assembly processes.
- Assembled products to meet production requirements and daily established quotas.
- Collaborated with team members to meet production deadlines.
Education
No Degree - Business
Santa Ana College
Santa Ana06-2028
High School Diploma -
Godinez Fundamental High School
Santa Ana, CA06-2024
Skills
- Strong negotiation
- Building rapport
- Persuasion techniques
- Closing deals
- Customer service
- Price negotiation
- Relationship building
- Follow-up skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Car Salesperson
Auto Republic
11.2024 - Current
Crew Member
Blaze Pizza
11.2023 - 11.2024
Manufacturing Associate
Continental Optronics
06.2022 - 08.2022
No Degree - Business
Santa Ana College
High School Diploma -
Godinez Fundamental High School
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