Kevin Cheron
Pickering,Ontario
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and problem solving. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
25
25
years of professional experience
Work History
Senior Inside Sales and Support
Southwest Energy Control Systems of Canada Ltd
03.2007 - 11.2023
- Maintain relationships with contractor partners and National Partner Accounts
- Provide product quotations for individual queries and projects
- Provide remote technical support for Building Automation System (National Partner Accounts)
- Troubleshoot on site HVAC and lighting issues with Installed Building Automation System
- Coordinate scheduling and supply for National Accounts Projects (Canadian Tire, Parkland, Couche Tard/ Circle K).
Owner/Operator
Habitat for Urbanity
02.2006 - 11.2007
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed long-term strategic goals for the business based on market trends analysis.
- Evaluated company performance against objectives, adjusting strategies as needed to achieve desired results.
- Developed and execute refurbishment plan
Channel Account Manager
Schneider Electric
10.2003 - 12.2006
- Increased channel sales by developing and maintaining strong relationships with key partners.
- Improved partner satisfaction by providing ongoing support, training, and resources for successful collaboration.
- Assessed partner performance regularly to identify areas for improvement with targeted action plans.
- Collaborated closely with internal teams such as sales, marketing, product development, to ensure alignment on strategies and initiatives related to channel partners.
- Development of training programs for partners, ensuring they were adequately equipped with product knowledge and sales skills needed to excel in their roles.
- Organized events such as trade shows, conferences, and partner summits aimed at strengthening relationships within our channel network while showcasing our products and services.
Product Marketing Manager
Schneider Electric
05.1999 - 10.2003
- Increased product awareness by developing and executing targeted marketing campaigns.
- Optimized pricing strategies based on detailed cost analyses, resulting in improved profitability.
- Launched new products successfully by collaborating with cross-functional teams, to better develop go to market strategy.
- Supported sales efforts with timely collateral development, ensuring that they always had up-to-date information about product offerings.
- Developed creative presentations, trend reports, and product data sheets.
- Liaised with product designers on defining product features and managing tradeoffs involving features, schedule and lifecycle.
Education
High Performance Sales
Schneider Electric In House Training
Mississauga, ON11.2003
Leadership in Management
Schneider Electric In House Training
Mississauga, ON10.2003
Product Development Process
Schneider Electric In House Training
Toronto, ON09.2002
Train The Trainer
Schneider Electric In House Training
Toronto, ON04.1999
Classroom Facilitation And Presentation Skills
Schneider Electric In House Training
Barrie, ON01.1999
Elite Telephone Communicaion
Schneider Electric In House Training
Mississauga, ON06.1998
Time Management
Schneider Electric In House Training
Mississauga, ON10.1994
OSSHGD in High School -
Sir Wilfred Laurier C.I.
Scarborough, ON06.1986
Skills
- Account Management
- Project Management
- Quotations
- LED Lighting
- Product Development
- Inside Sales
- Presentation Skills
- Business Development
- Building Automation Systems (10 years)
- Branding
- Sales Presentations
- Active Listening
- Pipeline Management
- Product Knowledge
- Problem Solving
- Relationship Building
- Adaptability
- Customer Servic
Accomplishments
- Developed Schneider Canada's first Consultant Specification Guide for all Commercial Distribution products.
- Appointed Fire Marshall for Marketing Wing.
- Recruited to Develop new Project Management/Quotations Group.
- Appointed as "Peer Expert" to facilitate the launch of new in house software package.
- Converted rudimentary product labeling using Excel, to Brady based industrial labeling.
Languages
English
Native or Bilingual
Timeline
Senior Inside Sales and Support
Southwest Energy Control Systems of Canada Ltd
03.2007 - 11.2023
Owner/Operator
Habitat for Urbanity
02.2006 - 11.2007
Channel Account Manager
Schneider Electric
10.2003 - 12.2006
Product Marketing Manager
Schneider Electric
05.1999 - 10.2003
High Performance Sales
Schneider Electric In House Training
Leadership in Management
Schneider Electric In House Training
Product Development Process
Schneider Electric In House Training
Train The Trainer
Schneider Electric In House Training
Classroom Facilitation And Presentation Skills
Schneider Electric In House Training
Elite Telephone Communicaion
Schneider Electric In House Training
Time Management
Schneider Electric In House Training
OSSHGD in High School -
Sir Wilfred Laurier C.I.
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