Summary
Overview
Work History
Education
Skills
Languages
Timeline
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KEVIN CHAUDHARI

Dieppe,NB

Summary

Resilient and flexible in addressing customer issues and exceeding company objectives with forward-thinking, tenacious strategic centered on driving sales. Skilled in inventory management, demand forecasting and account servicing. Knowledgeable about preparing displays and collaborating with store management to orchestrate successful promotions.

Overview

5
5
years of professional experience

Work History

Customer Sales Representative

Ecom
01.2022 - Current
  • Sold 60+ products and services to individuals within assigned territory using consultative selling techniques
  • Created a social media campaign including 9 daily updates across multiple platforms
  • Gained 75K+ followers, with 48% leads converted to customers through social media promotions
  • Built and strengthened lasting customer relationships based on accurate price quotes and customer-centric terms
  • Exceeded sales targets, increasing revenue by $100K per year through upselling techniques and honest practices
  • Received a 98% customer satisfaction rating in 2012, 2014, and 2016

Customer Sales Representative

Public Storage
  • Drove sales on 40+ products and services, offering end-to-end solutions on an individual customer basis, increasing revenue by 39%
  • Coached a 9-person team on communication and customer service excellence, leading to Top Sales honors for the store
  • Mentored and trained 6 new hires in procedures, sales best practices, and computer systems

Customer Support

Walgreens
01.2019 - 01.2020
  • Engaged 120+ daily customers and supported their shopping experience
  • Developed a thorough understanding of the store and products, anticipating customer needs, and resolving questions, resulting in a 13% increase in sales
  • Monitored staff engagement, ensuring customers' needs were met, resulting in a 29% increase in the customer satisfaction rate

Education

BUI) diploma - International business

Seneca College
Toronto, CA
2023

Skills

  • CRM (Salesforce)
  • Flexible
  • Compassionate
  • Problem Solving
  • Multi-tasking
  • Customer Service

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

Timeline

Customer Sales Representative

Ecom
01.2022 - Current

Customer Support

Walgreens
01.2019 - 01.2020

Customer Sales Representative

Public Storage

BUI) diploma - International business

Seneca College

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KEVIN CHAUDHARI