Kevin Chartrand

Senior lab technician responsible for processing of eyeglasses by utilizing various machines to fill prescriptions which included cutting, fining, coating and polishing lenses and grinding lenses to fit frame.

• Cross-trained existing employees to maximize team agility and performance.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Organized professional development programs for staff, leading to improved performance and skill sets.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Part time job while in high school which eventually turned into full time after graduation.

• Increased efficiency in loading and unloading cargo by utilizing proper equipment and techniques.
• Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
• Upheld high-quality standards for all handled goods while meeting strict deadlines in a fast-paced work environment.