Kevin Caya
North Bay,ON
Summary
Dynamic small business owner with a proven track record at KMD Premium Detailing Services, excelling in customer service and operational efficiency. Skilled in planning and execution, I implemented marketing strategies that significantly boosted brand visibility. Known for my punctuality and problem-solving abilities, I consistently delivered high-quality service and maintained strong client relationships.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Dependable delivery driver with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.
Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.
Overview
24
24
years of professional experience
Work History
Small Business Owner
KMD Premium Detailing Services
04.2017 - Current
- Established operational workflows to enhance service delivery and customer satisfaction.
- Managed financial aspects, including budgeting, invoicing, and expense tracking.
- Developed marketing strategies to increase brand visibility and attract new clients.
- Trained and mentored staff on best practices in detailing techniques and customer service.
- Implemented quality control measures to ensure high standards in service offerings.
- Conducted thorough vehicle cleaning and detailing to meet high-quality standards.
- Operated specialized equipment for effective interior and exterior vehicle care.
- Evaluated detailing tasks for continuous improvement opportunities in service delivery.
- Maintained a clean and organized workspace, ensuring optimal workflow and safety standards.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Applied wax to vehicle exteriors and buffed to brilliant shine.
Delivery Driver
Canpar
11.2024 - 03.2025
- Delivered packages efficiently, ensuring timely arrival and customer satisfaction.
- Maintained accurate records of deliveries and pickups using GPS tracking systems.
- Inspected vehicles daily for safety compliance and operational readiness.
- Coordinated with dispatch to optimize delivery routes and minimize delays.
- Resolved customer inquiries regarding delivery status and scheduling issues.
- Implemented process improvements that enhanced delivery accuracy and efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained strong relationships with clients through proactive communication and personalized service.
Custodian
Canadore College
01.2002 - 01.2017
- Maintained cleanliness and sanitation standards in classrooms and common areas.
- Operated and maintained cleaning equipment, ensuring optimal functioning.
- Collaborated with staff to address maintenance needs and improve facility conditions.
- Implemented efficient cleaning schedules to maximize operational effectiveness.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Moved furniture for cleaning and set up for special events.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Education
High School Diploma -
Algonquin Secondary
North Bay, ON06-1998
Skills
- Small business operations
- Planning and execution
- Positive attitude
- Customer service
- Teamwork and collaboration
- Punctual and reliable
- Safe driving
- Problem-solving
- Time management skills
- Clean driving record
- GPS and route planning
- Delivery scheduling
Languages
English
Full Professional
French
Native or Bilingual
Timeline
Delivery Driver
Canpar
11.2024 - 03.2025
Small Business Owner
KMD Premium Detailing Services
04.2017 - Current
Custodian
Canadore College
01.2002 - 01.2017
High School Diploma -
Algonquin Secondary