Summary
Overview
Work History
Education
Skills
Certification
Timeline
Languages
EXTRACURRICULAR ACTIVITIES
skill
REFERENCES
BusinessDevelopmentManager
Kevin Cao

Kevin Cao

Toronto,ON

Summary

Recent graduate with a strong drive to launch a career in customer service and gain valuable industry experience. Known for consistently meeting deadlines and excelling in both independent and team-oriented tasks. Reliable and enthusiastic about learning and growing in a customer-focused environment.


Bringing years of customer service experience, coupled with strong communication, problem-solving, and organizational skills. Prepared to make a positive contribution to a dynamic team while enhancing customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certificate
2
2
years of post-secondary education

Work History

Warehouse Specialist Clerk

Contracted
05.2022 - 08.2022
  • Labeled packages with product information and weight.
  • Stocked station with packaging materials to keep the production line flowing smoothly.
  • Moved loads of up to 500kg using a hand pallet lift.
  • Improved warehouse organization, resulting in more convenient access to supplies and reduced time spent locating items.
  • Assist co-workers with the batch-making process.
  • Inspected and packed the final product.

Pharmacy Clerk

Part Time Jobs
07.2018 - 08.2021
  • Greeted customers and provided excellent customer service.
  • Enhanced customer satisfaction by providing efficient and accurate prescription processing.
  • Contributed to increased sales by recommending appropriate over-the-counter products based on customer needs.
  • Assisted in inventory management, ensuring adequate stock levels for high-demand medications.
  • Assists with essential needs during work hours.
  • Trained new employees on procedures, policies, and safety protocols to ensure consistent quality across the team.
  • Maintaining a clean and organized work environment.

Education

BBA - Business - Insurance

Seneca College of Applied Arts And Technology
North York, ON
09.2022 - 12.2024

Skills

  • Anticipatory Thinking
  • Critical Thinking
  • Customer Service
  • Open-Mindedness Attitude
  • Peer Relationships
  • Sanitation Practices
  • Quality Management

Certification

  • Planning a Practice, NCCP - October 26, 2023
  • Make Ethical Decisions, NCCP - October 24, 2023
  • STANDARD FIRST AID with CPR "C", LIFESAVING SOCIETY - April 23, 2023
  • Youth Leadership Certificate, HIGH FIVE - April 15, 2023
  • CONCUSSION AWARENESS TRAINING TOOL CERTIFICATE, CATT - October 24, 2022

Timeline

BBA - Business - Insurance

Seneca College of Applied Arts And Technology
09.2022 - 12.2024

Warehouse Specialist Clerk

Contracted
05.2022 - 08.2022

Pharmacy Clerk

Part Time Jobs
07.2018 - 08.2021

Languages

English
Native or Bilingual
Chinese (Cantonese)
Full Professional
Chinese (Mandarin)
Full Professional
Korean
Elementary

EXTRACURRICULAR ACTIVITIES

• Captain of Seneca Varsity Badminton Team, 2023 To 2024

• Members of Seneca Varsity Badminton Team, 2022 To 2023

• 10 hours Badminton Coaching Placement, CICS, May To June 2023

skill

• Word  

• Excell 

• PowerPoint 

• Outlook 

REFERENCES

EVALYN MAK

Child And Youth Settlement Counsellor Mentee,Team Members

Evalyn.Mak@cicscanada.com

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