Motivated and enthusiastic individual, currently 19 years old, seeking employment opportunities. Eager to contribute to a team and gain valuable experience in the workforce.
Overview
2
2
years of professional experience
Work History
Sales Associate
UIC
12.2023 - 01.2024
Demonstrated product features and benefits for customers' needs.
Handled customer complaints in a professional manner.
Developed promotional strategies to increase sales volume.
Helped customers find specific products, answered questions and offered product advice.
Engaged customers in friendly, professional dialogue to determine needs.
Donation Attendant
Value Village
Vaughan, ON
01.2023 - 09.2023
Greeted and welcomed donors at the donation center.
Processed donor donations in a timely manner.
Provided donors with information about the organization's mission and services.
Provided guidance to volunteers in processing donations.
Separated, sorted and stacked items in donation trailer for efficient flow of goods into stores.
Explained donation policy politely when rejecting donations and recommended other options for disposal of items.
Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
Donation Attendant
Value Village
Toronto, ON
09.2021 - 06.2022
Provide coupons to customers
Gather donations
Separate clothing from hard items
Heavy lifting
Pricing items
Greeted and welcomed donors at the donation center.
Managed incoming calls from potential donors, addressing their questions and concerns promptly.
Ensured proper handling of all donated items.
Educated donors on charity's policy, programs and mission to promote organization and encourage support.
Education
Polanyi Collegiate Institute
12.2022
York Memorial Collegiate Institute
01.2019
Fairbank Public School
01.2018
Skills
Customer Service
Fluent in Spanish
Planning & Organizing
Basic Math
Reliable & Trustworthy
Loading and Unloading
Heavy Equipment Operation
Material Handling
Stacking and Staging
Self-Motivated and Disciplined
Heavy Lifting
Forklift Operation
Affiliations
Boxing
Brazilian Jiu-Jitsu
Art/sketching
Accomplishments
Consistently maintained high customer satisfaction ratings.
Created highly effective new program that significantly impacted efficiency and improved operations.
Rewarded employee of the month due to persistent work performance