Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kevin Arnold

Greater Sudbury,ON

Summary

Dynamic professional with a proven track record at Metro Grocery Store, enhancing customer satisfaction through exceptional service and attention to detail. Skilled in teamwork and communication, I spearheaded initiatives that significantly improved operational efficiency. Expert in customer service and compliance, my strategies boosted revenue and streamlined recruitment processes at Great Blue Heron Casino. Outgoing grocery clerk with several years of experience in fast-paced, customer-oriented retail settings. Recognized for consistently delivering excellent customer service. Knowledgeable about retail grocery operations and diverse functions of front-end employee roles.

Overview

25
25
years of professional experience

Work History

Grocery Clerk

Metro Grocery Store
10.2013 - 12.2024
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
  • Trained new employees in store procedures and customer service standards, maintaining high service levels.

Gaming Supervisor

Great Blue Heron Casino
11.1999 - 01.2011
  • Ensured legal compliance by maintaining accurate records of all transactions, incidents, and surveillance observations.
  • Increased revenue with thorough analysis of gaming trends and targeted marketing initiatives.
  • Assisted in the recruitment process for new hires, participating in interviews and selection decisions.
  • Collaborated with management to develop policies and procedures that improved operational efficiency and minimized risk exposure.

Education

High School Diploma -

St. Charles College
Sudbury, ON
06.1995

Skills

  • Customer Service
  • Attention to Detail
  • Teamwork and Collaboration
  • Excellent Communication
  • Punctual and Reliable
  • Stock management
  • Store appearance

Languages

1

References

References available upon request.

Timeline

Grocery Clerk

Metro Grocery Store
10.2013 - 12.2024

Gaming Supervisor

Great Blue Heron Casino
11.1999 - 01.2011

High School Diploma -

St. Charles College

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Kevin Arnold