Kevin Arnold
Oshawa,ON
Summary
Dynamic professional with a proven track record at Metro Grocery Store, enhancing customer satisfaction through exceptional service and attention to detail. Skilled in teamwork and communication, I spearheaded initiatives that significantly improved operational efficiency. Expert in customer service and compliance, my strategies boosted revenue and streamlined recruitment processes at Great Blue Heron Casino.
Overview
25
25
years of professional experience
Work History
Grocery Clerk
Metro Grocery Store
10.2013 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
- Trained new employees in store procedures and customer service standards, maintaining high service levels.
Gaming Supervisor
Great Blue Heron Casino
11.1999 - 01.2011
- Ensured legal compliance by maintaining accurate records of all transactions, incidents, and surveillance observations.
- Increased revenue with thorough analysis of gaming trends and targeted marketing initiatives.
- Assisted in the recruitment process for new hires, participating in interviews and selection decisions.
- Collaborated with management to develop policies and procedures that improved operational efficiency and minimized risk exposure.
Education
High School Diploma -
St. Charles College
Sudbury, ON06.1995
Skills
- Customer Service
- Attention to Detail
- Teamwork and Collaboration
- Excellent Communication
- Punctual and Reliable
Languages
English
Full Professional
Timeline
Grocery Clerk
Metro Grocery Store
10.2013 - Current
Gaming Supervisor
Great Blue Heron Casino
11.1999 - 01.2011
High School Diploma -
St. Charles College
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