Kevin Armstrong
Lachine
Summary
I am responsible, organized, professional, motivated and adapt quickly
Overview
14
14
years of professional experience
Work History
Supervisor/ Engagement Associate
Contact Point 360: June 2021-May 2024
5075 Rue de Sorel, Montréal, QC H4P 1G6
06 2021 - 05 2024
- Payroll, Quality Control, Account Management, Client Services /Sales
Ass. Supervisor
Protocol/Alorica
05 2006 - 05 2024
- Training
- Running campaigns
- Payroll
- Sales
- Customer service
- Collection
Customer service
Tam Inc
06.2005 - 05.2006
Manager
Impact Styles
11 2004 - 07 2005
- Opening/Closing of two stores
- Balancing Cash Register
- Supervise/Hire Employees
- Sales/Customer Service
- Ordering/Receiving Stock and Store Maintenance
Salesperson/Cashier
Footlocker
01.2003 - 01.2004
- Receiving Stock
- Store Maintenance
Supervisor
Alarmzone/ADT
01.2001 - 01.2003
- Hiring
- Training
- Production
- Accounting and Administrative Functions/Dialer Management
- Responsible for 40 Telemarketing Agents and 3 Ass. Manager
- Quality Control Officer
Ass. Supervisor
Monchie Marketing
01.2001 - 12.2001
- Training
- Data Entry
- Customer Service
Telemarketing Agent
Infinity Marketing
01.1997 - 01.2001
- Customer Service/Sales
Production Assistance
Megablocks
01.1996 - 01.1997
- Production and Machine Maintenance
Owner/Barber
Tribal Cuts
01.1994 - 01.1996
Data Entry
Travelway
01.1992 - 01.1993
Education
Job Training Programs - Computer,Dialer,Management,Payroll
Alarmzone/ADT
01.2003
C.E.G.E.P -
Vanier
01.1993
High School -
Riverdale
01.1991
Skills
- Payroll, Quality Control, Account Management, Client Services /Sales
- Program/ Tools used: Clarify, Taliesin, Salesforce, Excel, Outlook, Microsoft word
References
- Nasir Chaudhry- 514 660 2260
- Nader Abouhechmeh- 514 518 0515
- Abdullah Hossny- 416 828 6176
- Harpreet Kaur- 438 680 1947
Timeline
Customer service
Tam Inc
06.2005 - 05.2006
Salesperson/Cashier
Footlocker
01.2003 - 01.2004
Supervisor
Alarmzone/ADT
01.2001 - 01.2003
Ass. Supervisor
Monchie Marketing
01.2001 - 12.2001
Telemarketing Agent
Infinity Marketing
01.1997 - 01.2001
Production Assistance
Megablocks
01.1996 - 01.1997
Owner/Barber
Tribal Cuts
01.1994 - 01.1996
Data Entry
Travelway
01.1992 - 01.1993
Supervisor/ Engagement Associate
Contact Point 360: June 2021-May 2024
06 2021 - 05 2024
Ass. Supervisor
Protocol/Alorica
05 2006 - 05 2024
Manager
Impact Styles
11 2004 - 07 2005
Job Training Programs - Computer,Dialer,Management,Payroll
Alarmzone/ADT
C.E.G.E.P -
Vanier
High School -
Riverdale