Kevin Andrews

Met deadlines by proactively managing individual and team tasks and streamlining processes.

• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Maintained friendly and professional customer interactions.
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and coaching employees on sales and growth
• Examined customer loan applications for loan approvals and denials.
• Submitted loan applications to underwriter for verification and recommendation.
• Complied with regulatory guidelines and requirements.
• Complied with established internal controls and policies.
• Performed banking, business administration and financial tasks that focused on high service standards for our membership
• Lead my own branch as well as oversaw 4 other Branch Managers and their respective branches.
• Lead a team through a time of difficult change while still being able to focus on growth
• Participated on many pilot projects and focus groups, providing expertise and skill set to assist organization in moving forward
• Developed key internal relationships detrimental to allow solid collaboration throughout the organization to help us navigate though change

Over and above the previous noted experience I have worked in retail operations since September of 1992. Roles have included teller, financial service advisor, lending, mutual fund sales, assistant Branch Manager, Branch Manager and Regional Branch Manager.

• Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
• Maintained friendly and professional member interactions.
• Submitted loan applications to underwriter for verification and recommendation.
• Consulted customers to boost product sales and services.
• Complied with regulatory guidelines and requirements.
• Examined customer loan applications for loan approvals and denials.
• Supported retail operations with special projects and additional job duties.
• Performed banking, business administration and financial tasks to guarantee high end member service relationships
• Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on effective sales and meeting the needs of our members.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.