Keval Patel
Ottawa
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Canna Cabana
07.2025 - Current
- Engaged customers to identify needs and recommend appropriate products.
- Processed sales transactions accurately using POS systems.
- Assisted in inventory management, ensuring stock levels met customer demand.
Retail Sales Key Holder
Bluebird Cannabis
08.2024 - 06.2025
- Ensured compliance with all company policies, procedures, safety rules, health regulations.
- Effectively managed store operations in the absence of the Store Manager.
- Assisted in training new employees on product knowledge and store policies.
Facility Supervisor
Platinum Parking Management
08.2022 - 07.2024
- Resolved customer complaints in an efficient manner while upholding high standards of customer service.
- Developed and implemented comprehensive maintenance plans to ensure all areas of the facility were properly maintained.
- Provided technical support for equipment installation and repair processes.
Inside Sales Specialist
Lowe's
04.2022 - 08.2022
- Demonstrated excellent communication skills to cultivate new business opportunities and build longterm relationships with customers.
- Utilized CRM software to manage client information, track progress on sales goals, and monitor customer satisfaction levels.
- Created detailed proposals for prospective clients outlining services, pricing, timelines and deliverables.
Education
DIPLOMA IN BUSINESS -
Algonquin College
12.2025
DIPLOMA IN COMPUTER SCIENCE -
University Of Regina
12.2023
Skills
- Data analysis
- Process improvement
- Business requirements gathering
- Identifying trends
- Optimizing workflows
- Translating complex data into actionable insights
- Technical support
- Ticketing system
- Helpdesk operations
- Staff management
Certification
- Crash course in Python
- Introduction to TensorFlow for Artificial Intelligence, Machine Learning, and Deep Learning
- Convolutional Neural Networks in TensorFlow
- Search Engine Optimization (SEO) with Squarespace
- CannSell
Publications
Wattpad Writing, https://www.wattpad.com/1534649520?utm_source=ios&utm_medium=link&utm_content=share_writing&wp_page=create_writer&wp_uname=keval0180
Timeline
Sales Associate
Canna Cabana
07.2025 - Current
Retail Sales Key Holder
Bluebird Cannabis
08.2024 - 06.2025
Facility Supervisor
Platinum Parking Management
08.2022 - 07.2024
Inside Sales Specialist
Lowe's
04.2022 - 08.2022
DIPLOMA IN COMPUTER SCIENCE -
University Of Regina
DIPLOMA IN BUSINESS -
Algonquin College