Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Keval  Bhalja

Keval Bhalja

Saint John,NB

Summary

Highly-effective Service Engineer skillful in managing technical relationships with customers and liaising internally to identify and communicate solutions to meet customer, business and project needs. Offering over 5.5 years of customer support knowledge-base experience. Skillful in generating support tickets using remote support tools. Documented proficiency in word and excel administration and troubleshooting and system information analysis.

Overview

8
8
years of professional experience

Work History

Security Guard

NPSS
10.2023 - Current
  • Enhanced overall security by conducting thorough patrols and monitoring premises.
  • Reduced incidences of theft by implementing effective access control measures.
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded to emergencies promptly, ensuring the safety of all individuals on site.

Service Engineer for a GIS

Taikai Electric ( India) Pvt Ltd .
11.2019 - 05.2022

Taikai electric ( india ) is a reputable OEM of GIS ( gas insulated switchgear ) .

it makes GIS up to 400 kv , within this time period of a job i have been complete three suceesfull project ( 400 kv ,220 kv ,132 kv ) ,starting from material unloading to GIS charging activities .my major job role GIS erection activities as well as taking also part of maintainable unit .

  • Enhanced customer satisfaction by promptly addressing service requests and providing technical solutions.
  • Reduced equipment downtime by performing regular maintenance checks and implementing preventive measures.

Field Service Engineer

Voltamp Transformers Ltd
05.2017 - 11.2019

Voltamp is a OEM of a power transformer and distribution transformers .

i have been worked in a repairing unit , to carry out all the process for an example , 1) site inspection .2 ) transformer testing .3 ) transformer loading and unloading with accessories .4 ) customer inspection at head office .5 ) Make a MOM of a meeting & Discussed regarding further new transformer making process .5) transformer winding & ovening process handling .6) transformer tanking process ,and start vacuuming and oil filling .9) transformer testing ,and finally completion of erection and commissioning activities .


Trainee Transformer Service Engineer

Hind Electricals
07.2016 - 02.2017
  • Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
  • Increased trainee retention rate by conducting regular check-ins and providing constructive feedback.
  • Developed strong working relationships with trainees, fostering a supportive learning environment.

Education

Post Graduation Certificate Course - Applied Energy Management

NBCC
Saint John, NB
09.2024

Bachelor of Engineering - Electrical Engineering

KJIT
Gujarat ,india
06.2016

Skills

  • Preventive Maintenance
  • Technical Support
  • Equipment Installation
  • Equipment Assembly
  • Hardware Repair

Languages

English
Full Professional
Hindi
Full Professional

Timeline

Security Guard

NPSS
10.2023 - Current

Service Engineer for a GIS

Taikai Electric ( India) Pvt Ltd .
11.2019 - 05.2022

Field Service Engineer

Voltamp Transformers Ltd
05.2017 - 11.2019

Trainee Transformer Service Engineer

Hind Electricals
07.2016 - 02.2017

Post Graduation Certificate Course - Applied Energy Management

NBCC

Bachelor of Engineering - Electrical Engineering

KJIT
Keval Bhalja