Ketty Beltran Pereira
York,ON
Summary
Versatile and detail-oriented professional with extensive experience in reception, personal assistance, manufacturing, and installation. Demonstrates strong organizational skills, exceptional customer service, and a proven ability to manage diverse tasks efficiently. Seeking an Order Taker position to utilize my varied skill set in enhancing order management and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Receptionist
Flirt Spa
03.2023 - 10.2023
- Greeted and assisted clients upon arrival, ensuring a warm and welcoming atmosphere
- Managed appointment scheduling and handled client inquiries via phone and in person
- Processed payments and maintained accurate records of transactions and appointments
- Coordinated with spa staff to ensure timely and efficient service delivery.
- Resolved customer problems and complaints
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Maintained confidentiality of information regarding clients and company
Personal Assistant
Assil Amin
03.2021 - 02.2023
- Provided comprehensive administrative support, including managing schedules, arranging travel, and handling correspondence
- Prepared reports, presentations, and documents, ensuring accuracy and professionalism
- Coordinated meetings and events, effectively communicating with stakeholders and managing logistics
- Maintained confidentiality and managed sensitive information with discretion.
- Kept detailed track of household and maintenance inventory and schedules
- Oversaw personal and professional calendars and coordinated appointments for future events
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation
- Displayed absolute discretion at handling confidential information
Factory Worker
DEF Manufacturing
01.2015 - 01.2019
- Operated machinery and assembled products, adhering to quality standards and production schedules
- Conducted routine maintenance and safety inspections on equipment
- Collaborated with team members to meet production goals and ensure a clean, organized workspace
- Assisted in training new employees on operational procedures and safety protocols.
Kitchen Cabinets Installer
Cartier Kitchens
01.2005 - 01.2011
- Installed kitchen cabinets and countertops with precision, following design specifications and customer requirements
- Provided expert recommendations and solutions to clients to achieve desired results
- Managed installation projects from initial measurement to final setup, ensuring high-quality workmanship
- Coordinated with clients and suppliers to ensure timely delivery and installation of materials.
Education
High School Diploma -
Centro Educacional De Ciego De Avila
Cuba06.2000
Skills
- Exceptional customer service and communication skills
- Strong organizational and multitasking abilities
- Proficient in appointment scheduling and administrative tasks
- Experience with manual labor and machinery operation
- Attention to detail and problem-solving skills
- Front Office Management
- Customer Service
- Scheduling appointments
Languages
English
Spanish
References
Upon Request
Timeline
Receptionist
Flirt Spa
03.2023 - 10.2023
Personal Assistant
Assil Amin
03.2021 - 02.2023
Factory Worker
DEF Manufacturing
01.2015 - 01.2019
Kitchen Cabinets Installer
Cartier Kitchens
01.2005 - 01.2011
High School Diploma -
Centro Educacional De Ciego De Avila
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