Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Certification
Timeline
ADDITIONAL INFORMATION
Generic

KETSIA TSHIUNZA

Ottawa,Canada

Summary

Bilingual HR and administrative professional with 4 years experience in recruitment, administrative management and process optimization.

Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.

Overview

5
5
years of professional experience
1
1
Certification

Work History

HR Assistant

Family Medicine Clinic of Hull
01.2025 - 01.2025
  • -Scheduled interviews & drafted offer letters
  • -Created new-hire files & entered data into HRIS
  • -Built weekly schedules & tracked attendance

Pharmacy Assistant

Shoppers
01.2024 - 01.2025
  • -Prepared & verified prescriptions
  • -Monitored inventory & placed restock orders
  • -Updated patient records & arranged follow-up calls

Key Holder

Mark’s
01.2024 - 01.2024
  • -Opened/closed store & managed daily cash reconciliation
  • -Supervised sales staff & organized merchandise displays

Pharmacy Assistant

Jean Coutu
01.2021 - 01.2024
  • -Delivered bilingual customer service & product guidance
  • -Collaborated with pharmacist to streamline workflow
  • -Conducted monthly inventory checks

Sales Associate

Pennington
01.2020 - 01.2021
  • -Greeted customers & provided product recommendations
  • -Planned & executed in-store promotional events

Education

Bachelor of Business Administration - HR & Accounting

Algonquin College
01.2025

Bachelor of Communication - undefined

Saint-Paul University
01.2022

Skills

  • Proficient in Microsoft Office Suite and Google Workspace

ADDITIONAL INFORMATION

Languages: English, French, Spanish

Certification

WHMIS, First Aid & CPR

Timeline

HR Assistant

Family Medicine Clinic of Hull
01.2025 - 01.2025

Pharmacy Assistant

Shoppers
01.2024 - 01.2025

Key Holder

Mark’s
01.2024 - 01.2024

Pharmacy Assistant

Jean Coutu
01.2021 - 01.2024

Sales Associate

Pennington
01.2020 - 01.2021

Bachelor of Communication - undefined

Saint-Paul University

Bachelor of Business Administration - HR & Accounting

Algonquin College

ADDITIONAL INFORMATION

Awards/Activities: Volunteer – Knitting group at the Cathedral to donate warm clothing to the poor and elderly
KETSIA TSHIUNZA