Ketsia Altenor
Summary
I am french from Paris. Moved in Miami in 2018 where I learned english. I also finished High School there to then move here in Canada. I am studying at the University of Ottawa. Highly motivated person. I am an Hardworking Bartender/Server (3 years) with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices.
Overview
4
4
years of professional experience
Work History
Bartender
WESTIN HOTEL by Marriott
09.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar stocked with liquors, juices and garnishes for drinks.
Server/Bartender/ Customer service/ Host
Cineplex Cinemas and VIP
04.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Bartender
Lone Star Texas Grill
02.2023 - 08.2023
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Food production
Bytown Catering
10.2021 - 02.2022
- Implemented quality control measures to maintain high standards of food production and presentation.
- Adhered to strict schedules for food production, ensuring timely service even during peak hours.
Waitress
W Hotel
03.2021 - 07.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Greeted new customers, discussed specials, and took drink orders.
Food Prep
Exquite Catering
11.2020 - 06.2021
Volunteer
curlys house Food Bank
09.2020 - 01.2021
Education
still enrolled in Psychology -
University of Ottawa
Ottawa, ON06.2024
Baccalauréat -
High School of Broward
Hollywood, FL06.2020
Skills
- Multilingual
- Customer service expertise
- Responsible Alcohol Service
- Highly reliable
- Outgoing Personality
- Smart serve
- Beverage Preparation
- Wine and liquor knowledge
- Understands/Speaks both english and french fluently
Timeline
Bartender
WESTIN HOTEL by Marriott
09.2023 - Current
Bartender
Lone Star Texas Grill
02.2023 - 08.2023
Server/Bartender/ Customer service/ Host
Cineplex Cinemas and VIP
04.2022 - Current
Food production
Bytown Catering
10.2021 - 02.2022
Waitress
W Hotel
03.2021 - 07.2021
Food Prep
Exquite Catering
11.2020 - 06.2021
Volunteer
curlys house Food Bank
09.2020 - 01.2021
still enrolled in Psychology -
University of Ottawa
Baccalauréat -
High School of Broward
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