Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ketara Grant

Mississauga,ON

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals, Successful background matching employees with roles for maximum performance. Proactive hardworking individual focused on continuous operational improvement and contributing strongly to customer service operations demanding tact, enthusiasm, and an exemplary work ethic.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Footlocker
08.2021 - Current
  • Receive payment by credit cards, or automatic debits
  • Encouraged development of new cashiers with positive reinforcement
  • Greeted customers entering the establishment
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies
  • Directed merchandising, promotion, and brand loyalty efforts for business segment with greatest sales volume
  • Achieved recognition for contribution to store success by optimizing sales
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Developed strong working relationships with staff, fostering a positive work environment.

Summer Camp Counselor

City of Toronto
06.2019 - Current
  • Implemented camp activities fostering physical, social, and emotional growth
  • Instructed participants on activities' goals, procedures, and safety considerations to promote beneficial outcomes for all campers
  • Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health
  • Communicated with parents about campers' activities and reported concerns and suggestions to provide a joyous camp experience.
  • Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.

Seasonal Sales Associate

Sporting Life (Yorkdale)
11.2020 - 12.2020
  • Greeted customers and ascertained customers' needs
  • Organized racks and shelves to maintain the visual appeal of the store
  • Verified that all customers received receipts for purchases
  • Completed all cleaning, stocking, and organizing tasks in assigned sales area
  • Coordinated high level interaction with customers to resolve any problems with merchandise while distributing inventory.

Education

College Diploma (expected) -

Humber College
Toronto, ON
06.2025

High School Diploma -

John Cabot Catholic Secondary School
Mississauga, ON
06.2019

Skills

  • Activity Implementation
  • Policies and procedures
  • Activity Planning
  • Microsoft Office
  • Quick learner
  • Dedicated team player
  • Fast and efficient service worker
  • Customer-oriented
  • Friendly and helpful

Timeline

Assistant Manager

Footlocker
08.2021 - Current

Seasonal Sales Associate

Sporting Life (Yorkdale)
11.2020 - 12.2020

Summer Camp Counselor

City of Toronto
06.2019 - Current

College Diploma (expected) -

Humber College

High School Diploma -

John Cabot Catholic Secondary School

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Ketara Grant