KETAN ARORA
Summerside,PE
Summary
Punctual and honest with solid background in work environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Overview
3
3
years of professional experience
Work History
Cashier
MELS PETRO CANADA
11.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Front Counter Attendant
Tim Hortons
07.2022 - Current
- Maintained a clean and organized workspace, contributing to a positive customer experience.
- Boosted sales through upselling menu items and promoting daily specials to customers.
- Collaborated with kitchen staff for prompt food delivery, minimizing customer wait times.
- Promoted a safe working environment by following all health and safety regulations consistently.
Kitchen Crew Trainer
McDonald's
09.2021 - 06.2022
- Increased team productivity through effective communication, delegation of tasks, and motivational leadership strategies.
- Boosted overall team morale by fostering a positive work atmosphere built on mutual respect and open communication channels.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Improved overall customer satisfaction through consistent delivery of high-quality meals and exceptional service.
Education
High School Diploma -
CDI COLLEGE
Montreal, QC09.2022
High School Diploma -
MEHR CHAND POLYTECHNICAL COLLEGE
JALANDHAR, PUNJAB03.2019
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Cashier
MELS PETRO CANADA
11.2022 - Current
Front Counter Attendant
Tim Hortons
07.2022 - Current
Kitchen Crew Trainer
McDonald's
09.2021 - 06.2022
High School Diploma -
CDI COLLEGE
High School Diploma -
MEHR CHAND POLYTECHNICAL COLLEGE
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