Summary
Overview
Work History
Education
Skills
Languages
Certification
other details
volunteering activities
clubs attended
home
hobbies and interests
Timeline
Generic
Kessy Niyitegeka

Kessy Niyitegeka

Richmond,Canada

Summary

My objective is to learn new experiences. If I had to describe myself in two ways, the first one would be open minded. I am always ready to get myself out from my comfort zone and meet new challenges hence more than ready to meet new experience and the second way would be a fast leaner in any sector of work.

Hard working college student with a motivated attitude that seeking for a position that can provide a steady growth and learning while allowing me to utilize my knowledge and skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess/server

International House of Pancakes
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Happy hearts Daycare

  • Enhanced learning outcomes by implementing diverse teaching methods and resources to accommodate individual learning styles.
  • Boosted student engagement through the incorporation of creative activities and interactive materials within lessons.
  • Developed personalized tutoring plans for each assigned child, addressing their unique needs and fostering academic growth.
  • Built strong rapport with students and their families, promoting open communication channels to support ongoing progress.

Hostess

Vancouver Airport Marriott hotel
12.2022 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Front Desk

Radisson Hotel
03.2021 - 01.2022
  • Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
  • Streamlined front desk operations for improved efficiency and guest experience.
  • Assisted guests with special requests, ensuring a comfortable stay and positive feedback.
  • Maintained an organized, welcoming lobby area to create a positive first impression for visitors.

Education

Business Administration -

Eton College Canda

Mary Hill Girls Secondary school

École Internationale de Kigali, Rwanda

Kigali Christian School, Rwanda

Associate of Arts -

LaSalle College Vancouver
Vancouver, BC
07.2025

Graduated -

White Dove Global Prep Rwanda
06.2022

Skills

  • Complaint Handling
  • Server Support
  • Event Planning
  • Guest Complaint Resolution

Languages

English
Full Professional
French
Full Professional

Certification

serving it right

other details

Date of Birth:06/28/03

Nationality: Rwandan

Gender:  Female 

volunteering activities

  • I helped kids at Discovery International school Rwanda for their closing day in 2019
  • I was a volunteer in 25th walk to remember 1994 Genocide Against the Tutsi
  • I was a volunteer in Kigali Arena for concerts organizations.

clubs attended

  • Debate club
  • Kickball club
  • Traditional dance club
  • Ballet dance club
  • Sign language club
  • Drama club
  • Environment conservation club
  • Reading club

home

Canada, British Colombia, Richmond

hobbies and interests

  • Reading books especially novels
  • Swimming
  • Physical exercises
  • Watching movies
  • Socializing with people

Timeline

Hostess

Vancouver Airport Marriott hotel
12.2022 - Current

Front Desk

Radisson Hotel
03.2021 - 01.2022

Hostess/server

International House of Pancakes

Happy hearts Daycare

Business Administration -

Eton College Canda

Mary Hill Girls Secondary school

École Internationale de Kigali, Rwanda

Kigali Christian School, Rwanda

Associate of Arts -

LaSalle College Vancouver

Graduated -

White Dove Global Prep Rwanda

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Kessy Niyitegeka