Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kessara Parsons

Brantford

Summary

Eager student with a strong work ethic and exceptional customer service skills honed at Sparky's Snack Shack, which is a seasonal job. Experience in multitasking and cash handling, ensuring seamless operations and guest satisfaction. Successfully increased repeat business through personalized care and attention, leveraging hospitality service expertise and a Food Safety Certificate to deliver outstanding results. Proven responsibility and trust shown with care and attentive relations with private customers working in their homes and children.

Overview

3
3
years of professional experience

Work History

Server/Restaurant Hostess

Sparky's Snack Shack
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Made healthy pro,ty meals in fryers and fresh ingrediants
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Managed inventory of dining supplies to prevent shortages during service.

Child/Pet Sitter

Various
10.2022 - Current
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Exercised animals regularly with walks and rigorous play activities.
  • Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
  • Communicated professionally with pet owners via phone, email, and text.
  • Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
  • Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
  • Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
  • Administered medications as needed under veterinarian guidance, maintaining the health of pets in my care.
  • Increased repeat business with exceptional care and personalized attention to pets' needs.
  • Improved pets' obedience and manners with consistent training and positive reinforcement techniques.

Education

Current Student - OSSD

North Park Collegiate And Vocational School
Brantford, ON
06-2029

Grade 8 Graduation -

Grandview Elementary
Brantford, ON
06-2025

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • Professional appearance
  • Food Safety Certificate
  • High volume dining
  • Menu memorization
  • Multitasking Abilities

Languages

English
Full Professional

Timeline

Server/Restaurant Hostess

Sparky's Snack Shack
05.2024 - Current

Child/Pet Sitter

Various
10.2022 - Current

Current Student - OSSD

North Park Collegiate And Vocational School

Grade 8 Graduation -

Grandview Elementary

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Kessara Parsons