Kesondra Drayse
Nanaimo
Overview
27
27
years of professional experience
Work History
Customer Service Specialist
Make Those Sales
Nanaimo
01.2012 - 12.2022
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions
- Took accurate payment information to place orders
- Complied with company policies and procedures to create an effective work environment
- Offered customers first-rate service to maximize satisfaction and business success
- Surpassed performance goals by using resourcefulness, organization, and customer-centric solutions
- Resolved concerns with products or services to help with retention and drive sales
- Applied digital sales strategy to engage customers and present solutions to suit individual needs.
Owner
Kesondra Works
Nanaimo
08.1995 - 11.2011
- Owned and Operated a residential cleaning business
- Catering for special occasions
- Procured new clients through networking and referrals
- Always showed up on time and completed all assigned tasks
- Professionally handled all requests made by high-end clients.
Timeline
Customer Service Specialist
Make Those Sales
01.2012 - 12.2022
Owner
Kesondra Works
08.1995 - 11.2011