KESIYA NEDUMPARAYIL SUNNY
London,ON
Summary
A highly reliable and adaptive individual with more than 4-year experience in logistics field. Enthusiastic team player eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of logistics and warehouse activities performed. Motivated to learn, grow, and excel in operations and logistics. Trained in various negotiation skills. Excellent communication and prioritization skills. Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal- oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Overview
4
4
years of professional experience
Work History
Logistics specialist
HCL logistics
03.2023 - Current
- Overseeing the Administration and coordinator of the transloading business
- Scheduling inbound /outboard truckload deliveries of different commodities
- Assist in day-to-day coordination of operational activities management and planning, monthly billing, report analysis, quality assurance process solving, root cause analysis and corrective action initiatives, coordinate and manage special projects as required
- Maintaining inventory and conduct daily audit checks
- Metric tracking using TMS,data base,PPG
- Transactions
- Make business decisions based on priorities established by the Senior Leadership
- Capable of multi-tasking and highly organized, with excellent time management skills
- Detail-oriented with excellent follow up practices
- Lead people with clear direction and goals and provide coaching and guidance to employees/staff
- High level of customer service, prioritizing, daily pressures and requests threshold
- Investigate and review the freight claims with carriers
- Auditing the Inventory and review for better inventory management
- After staging the load, generate the customs document and inform the carrier
- Review the monthly bills and submit the file to the finance department
- Facilitate problem solving and collaboration, intervene when necessary to aid the group in resolving issues.
Customer service Account specialist
Charger Logistics
12.2021 - 02.2023
- Monitor the truck using fleet management software
- Prepare and monitor the orders
- Tracking of the system
- Contacting the clients using various communication means
- Monitor the vehicle and make proper maintenance process
- Establish and coordinate with team regarding the sales and brokerage
- Provide support to new and existing clients
- Weekly and monthly review for the billing in a timely fashion
- IN and OUT services, monitoring and tracking the asset
- Collaborate with other team members and departments for the projects
- Maintaining good interpersonal relationship with the client
- Monitor the asset trailers with tracking system eg-ibright,cortex,tracking etc
- EDI system to control the loads
- Ensure carrier compliance with company policies and procedures for product transit and delivery
- Responsible for analysis and utilization of continuous improvement tools to design supply chain solutions in current and future operations
- Review the work orders and approve client contract negotiations
- Planned timely inventory replenishment, coordinated and manage inbound deliveries.
Operational Clerk
Intelcom Express
11.2019 - 11.2021
- Check packages and merchandise for damage and notified brokers
- Processed sales transactions to prevent long customer wait times
- Documented and routed business correspondence to manage office paperwork
- Delivered high-quality customer service through deep commitment to knowledge and performance
- Observed deadlines, enabling timely completion of tasks
- Supported office clerical functions using word processing and other software, email and office machines
- Followed confidentiality rules to preserve data quality and reduce potential information compromise
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Assisted team members with special projects by coordinating records and resources to meet expected requirements
- Filed documents according to alphanumeric system to promote ease of use and optimal team productivity
- Implemented practical file system with smooth data gathering and presentation criteria and trained staff on use
- Prepared packages for shipment by generating packing slips and setting up courier deliveries
- Maintained strong connections with brokers and other operational/sorting supervisors
- Kept all documentation and records accurate and up to date with latest data to prevent errors in processing or delivery
- Communicate with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Education
Post Graduate Certificate - Electronics and Embedded Systems
Fanshawe College
London, OntarioPost Graduate Certificate - Logistics and Supply Chain Management
Fanshawe College
London, OntarioBachelor of Engineering - Electrical Engineering
Toc H Institute of Science and Technology
Skills
- Customer satisfaction
- Spreadsheet development
- Schedule and calendar management
- Driver communications
- Peer relationships
- Verbal and writing communication
- Database management
- MS Office and Outlook
- Customer service
- Business development
- Lead generation
- Account development
- Processing mail
- Mail sorting
- Administrative tasks
- Quality control
- Document editing
- Team collaboration
- Professional and mature
- Completed training in SAP software
- Performance evaluation
- Client relationship management
Timeline
Logistics specialist
HCL logistics
03.2023 - Current
Customer service Account specialist
Charger Logistics
12.2021 - 02.2023
Operational Clerk
Intelcom Express
11.2019 - 11.2021
Post Graduate Certificate - Electronics and Embedded Systems
Fanshawe College
Post Graduate Certificate - Logistics and Supply Chain Management
Fanshawe College
Bachelor of Engineering - Electrical Engineering
Toc H Institute of Science and Technology
Similar Profiles
Jason GagliassoJason Gagliasso
Warehouse Equipment Operator/Material Handler at HCL LogisticsWarehouse Equipment Operator/Material Handler at HCL Logistics
Tamara CormierTamara Cormier
Material Handler at CEVA Logistics/ HCL LogisticsMaterial Handler at CEVA Logistics/ HCL Logistics
Darnel BazilDarnel Bazil
Security Officer at HCL Logistics/Star SecuritySecurity Officer at HCL Logistics/Star Security
Syed Basem AhmadSyed Basem Ahmad
Clerical Support at University Hospital – Division of CardiologyClerical Support at University Hospital – Division of Cardiology
Hirra BalochHirra Baloch
Clinical Laboratory Assistant at DynacareClinical Laboratory Assistant at Dynacare