KESHAV SETHI
Regina,Canada
Summary
Personable and positive individual with excellent communication skills and natural ability to connect with people. Possesses strong problem-solving abilities and deep understanding of customer service principles, combined with ability to adapt quickly to new technologies. Committed to providing exceptional customer experiences and ensuring satisfaction in every interaction.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Customer Representative
Heal Autobody
12.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues with professionalism.
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Implemented feedback from regular evaluations to improve personal performance and contribute positively to the team''s collective growth.
Receptionist
Green Falls Landing
- Current
- Greet and assist customers with their orders in a friendly and efficient manner
- Operate cash registers and handle customer payments
- Manage phone calls, answer inquiries, and transfer calls to the appropriate individuals or departments
CREW
Mc Donald’s
10.2024 - 02.2024
- Provided positive customer experience with fair, friendly, and courteous service
- Assembled salads and sandwiches as per order specifications with excellent customer service
Education
Business Administration -
University of Regina
Regina, SK02.2025
Skills
- Enhanced communication skills
- Multitasking and organization
- Flexible in adapting to changing priorities
- Money Math Skills
- Positive Attitude
- Decision-making
- Analytical skills
Certification
SIRS- Serving it Right Saskatchewan
Languages
English
Professional Working
Timeline
Customer Representative
Heal Autobody
12.2024 - Current
CREW
Mc Donald’s
10.2024 - 02.2024
SIRS- Serving it Right Saskatchewan
Receptionist
Green Falls Landing
- Current
Business Administration -
University of Regina
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