Keshav Pathania
Sault Ste. Marie
Summary
Results-driven professional with expertise in maintaining, troubleshooting, and optimizing mechanical systems, with experience in CNC and automated machinery. Skilled in equipment installation, preventive maintenance, and technical support, with a proven ability to work independently, resolve complex issues, and enhance operational efficiency. Known for delivering exceptional customer service, mentoring team members, and implementing process improvements in fast-paced, field-based environments.
Overview
8
8
years of professional experience
Work History
Equipment Specialist
Blinglane
07.2023 - 12.2025
- Installed, maintained, and repaired CNC engraving and production machinery, ensuring consistent performance and minimizing downtime.
- Troubleshot mechanical and electrical equipment issues independently, restoring full functionality and supporting uninterrupted operations.
- Performed preventive maintenance and routine inspections to optimize equipment reliability and operational efficiency.
- Provided technical guidance and support to staff and clients, demonstrating problem-solving skills and effective customer service.
- Recommended process and equipment improvements based on service documentation, enhancing overall production quality.
CNC Machine Operator
Metro Doors and Woodworking
09.2021 - 07.2023
- Operated CNC machines to produce precision woodworking components, ensuring compliance with technical drawings and quality standards.
- Diagnosed and resolved mechanical and electrical problems independently across multiple woodworking production systems.
- Documented service, maintenance, and repair activities, recommending improvements to processes and equipment for enhanced operational efficiency.
- Interpreted technical drawings and specifications to execute accurate machining processes and maintain consistent production output.
Customer Service Representative
Tatasky
12.2019 - 01.2021
- Resolved customer inquiries using effective communication and problem-solving skills, ensuring timely and satisfactory outcomes.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Streamlined complaint resolution processes to improve customer satisfaction and retention.
- Collaborated with cross-functional teams to address service issues and optimize operational workflows.
Production Worker
Swaraj Tractors
10.2017 - 11.2019
- Operated and maintained machinery to assemble tractor components efficiently, ensuring consistent product quality.
- Conducted inspections and troubleshooting to verify equipment performance and meet production standards.
- Trained new staff on operational procedures and safe equipment handling.
Education
Bachelor of Technology - Mechanical Engineering
Maharishi Markandeshwar University
Solan, Himachal Pradesh, India08-2017
Skills
- Equipment Installation & Maintenance
- Troubleshooting Mechanical Systems
- Preventive Maintenance Procedures
- CNC Machine Operation
- Technical Support & Guidance
- Process Improvement & Optimization
- Customer Service Problem-Solving
- Independent Work & Decision-Making
- Operational Efficiency Management
- Team Training & Collaboration
Timeline
Equipment Specialist
Blinglane
07.2023 - 12.2025
CNC Machine Operator
Metro Doors and Woodworking
09.2021 - 07.2023
Customer Service Representative
Tatasky
12.2019 - 01.2021
Production Worker
Swaraj Tractors
10.2017 - 11.2019
Bachelor of Technology - Mechanical Engineering
Maharishi Markandeshwar University