Keshav Narang
Toronto,ON
Summary
Highly skilled and experienced security professional with a proven track record in tactical operations, loss prevention, event guarding, and front desk. Extensive knowledge of safety protocols and security procedures. A detail-oriented individual with strong analytical and problem-solving skills can effectively assess and respond to security threats. Dedicated to providing a safe and secure environment for clients, patrons, and property, with a commitment to professionalism and outstanding customer service,.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Security Guard
Garda Security
11.2023 - Current
- Controlling access to client site or facility through pre-approved access control and security systems
- Patrol assigned areas on foot to ensure the security of the facility and that all areas are monitored and secured.
- Signing in and out visitors, tenants, and contractors to the building
- Complete investigations and incident reports.
- Operate security equipment and systems such as computers, radios, and phones.
- Greet, inform, direct, and escort various users and visitors.
- Assist and evacuate the building(s) in case of emergency.
- Detect, question, and remove undesirable persons.
- Control the access and exit of equipment.
- Apprehend offenders and turn them over to the appropriate authorities.
- Control access and exit of equipment.
Front Desk Concierge
First Residential Services
10.2023 - Current
- Identifies and clarifies residents’ needs and desires, answers questions, and gives directions and instructions.
- Schedules access for authorized vendors to provide services within units.
- Maintains guest privacy and the organization's reputation by keeping information confidential
- Enhances departmental and organizational reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
- Observe floors and stairways, ensuring they are clear of debris, obstructions, and fire hazards and that access doors to sensitive or priority areas are locked. Be alert to deficiencies in the physical building that could cause injury or the loss of the client’s assets.
- Perform routine property patrols of all levels of the building, parking areas, and perimeter, and respond to emergencies and fire alarms.
- Follow up with daily documentation, the daily occurrence log, incident reports, and front desk software as required.
LP/Tactical Guard
Blackbird Security
07.2023 - 11.2023
- Conduct regular patrols to identify any potential security threats and take appropriate action to prevent any criminal activity.
- Using CCTV systems to monitor store activities and identify any suspicious behavior.
- Responding to alarms and emergency situations in a timely and efficient manner.
- Conducting investigations into incidents of theft, fraud, and other criminal activities
- Providing excellent customer service and assistance to customers when needed.
- Providing a safe and secure environment for clients, employees, and customers.
Cashier and Sales Associate
Shoppers Drug Mart
05.2023 - 08.2023
- Drive customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Mentored new team members on sales software system operation.
- Reviewed new promotions and monitored price changes.
- Performed cash, card, and check transactions to complete customer purchases.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Answered questions about store policies and addressed customer concerns.
Security Guard
SWORD SECURITY
05.2023 - 07.2023
- Greeted guests professionally and courteously to cultivate a welcoming atmosphere while making safety a top priority.
- Remained calm, assertive, and mindful to think critically and problem-solve during stressful situations.
- Secured premises and personnel by patrolling the property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
BACHELOR IN ENGINEERING - Electronics And Computer Engineering Technology
PUNJAB TECHNICAL UNIVERSITY
INDIA05.2013
Skills
- Highly motivated, innovative, independent, and self-directed with the capability to operate with minimal supervision
- Excellent customer service, interpersonal communication, and relationship development with a commitment to performance excellence
- Security Procedures Knowledge
- CCTV Monitoring
- Having order management, relationship building, team leadership, database management, accurate money handling, and sales
- Microsoft Windows and Microsoft Office (Word, Excel, PowerPoint)
- File and Records Management
- Team Leadership
- First Aid Certified
Certification
CPR Certificate
Security License
Tactical Experience
Supervisor Experience
Timeline
Security Guard
Garda Security
11.2023 - Current
Front Desk Concierge
First Residential Services
10.2023 - Current
LP/Tactical Guard
Blackbird Security
07.2023 - 11.2023
Cashier and Sales Associate
Shoppers Drug Mart
05.2023 - 08.2023
Security Guard
SWORD SECURITY
05.2023 - 07.2023
BACHELOR IN ENGINEERING - Electronics And Computer Engineering Technology
PUNJAB TECHNICAL UNIVERSITY
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