Keshav Arora
Edmonton,Canada
Summary
Results-driven professional with strong problem-solving abilities and a proven track record of handling high-stress situations with composure and efficiency. Adept at building and maintaining strategic relationships through exceptional networking and communication skills, fostering collaboration across teams.
Overview
1
1
year of professional experience
Work History
Liquor Store Clerk
Bon Liquor
Edmonton, AB
01.2025 - 03.2025
- Educated customers on promotions, spirits, and wines to facilitate buying decisions
- Denied alcohol sales to intoxicated customers and contacted management immediately when issues escalated
- Stocked merchandise, clearly labeled items, and arranged them according to size and color
- Created an inviting environment for customers by maintaining store organization and cleanliness
- Built customer loyalty and retention by delivering excellent shopping experiences
Salesperson
Canada Prime Marketing
Edmonton, AB
05.2024 - 12.2024
- Learned and implemented consultative selling skills to identify opportunities, overcome objections, and close sales
- Pursued existing and potential customers via phone, email, and text messages to generate leads and close sales
- Trained recruits to polish their skills and integrate them into the team
- Played a strong role in influencing the team and helping them achieve their targeted goals
Sales Associate
7/11
02.2024 - 04.2024
- Kept the work area clean, organized, and free of clutter at all times
- Performed cleaning tasks, ensuring the store remained neat and organized
- Greeted customers and assisted with product inquiries, selections, and purchases
- Maintained a calm demeanor and professionally managed issues in high-stress situations
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
Education
Diploma in Business Administration - Entrepreneurship
Northern Alberta Institute of Technology
Edmonton, AB12.2025
High School Diploma -
Manav Rachna International School
Haryana, India04.2023
Skills
- Sales and networking skills
- Adaptability and resilience
- ID verification
- Customer service
- Effective communication
- Upselling strategies
Accomplishments
- Resolved a major POS issue that affected accounting and money management of the store.
- Trained team members and helped develop them into professionals.
- Awarded 'Employee of the Month' for achieving sales goals while training and conducting orientations.
- Successfully handled high-stress situations by providing and implementing effective solutions.
References
- Muhammad Aizad Nawaz Malik, +1 (587) 599-9609
- Manav Sethi, +1 (825) 888-2715
- Sumit Khera, +1 (587) 724-3777
Languages
- English, Full Professional Proficiency
- Hindi, Full Professional Proficiency
Timeline
Liquor Store Clerk
Bon Liquor
01.2025 - 03.2025
Salesperson
Canada Prime Marketing
05.2024 - 12.2024
Sales Associate
7/11
02.2024 - 04.2024
Diploma in Business Administration - Entrepreneurship
Northern Alberta Institute of Technology
High School Diploma -
Manav Rachna International School