Virender Kumar
Scarborough,Ontario
Summary
Compassionate Clinic Service Representative known for high productivity and efficient task completion. Possess specialized skills in patient communication, data entry accuracy, and appointment scheduling. Excel in empathy, active listening, and problem-solving to enhance patient satisfaction and streamline clinic operations.
Overview
3
3
years of professional experience
Work History
Clinic Service Representative
Baba Farid Center for Special Children
Faridkot, Punjab, India
06.2020 - 04.2023
- Answered phone calls in a professional manner, responded to inquiries, and provided accurate information.
- Collected co-payments and payments for services rendered.
- Coordinated referrals to other healthcare providers as needed.
- Participated in team, classroom, program-specific, all-school meetings and professional development activities.
- Assist management and departmental staff with administrative work such as copying, filing and digital correspondence.
Education
Behavioural Science Technician(C146) - Applied Behaviour Analysis
George Brown College
Toronto, ON04-2025
High School Diploma -
N.C.A Sr. Sec. School
Rajasthan, India05-2019
Skills
- Customer Service
- Call Documentation
- Calm Under Pressure
- Problem-solving skills
- Report Generation
Languages
English
Professional
Hindi
Native/ Bilingual
Timeline
Clinic Service Representative
Baba Farid Center for Special Children
06.2020 - 04.2023
Behavioural Science Technician(C146) - Applied Behaviour Analysis
George Brown College
High School Diploma -
N.C.A Sr. Sec. School
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