Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Kesha Huning

San Marcos

Summary

Professional retail leader prepared to drive performance and growth. Proven track record in strategic planning, operational efficiency, and customer experience optimization. Strong focus on team collaboration and delivering consistent results, adaptable to evolving market needs. Expertise in inventory management, sales strategies, and staff development. Reliable, flexible, and consistently achieves business objectives. I am a collaborative leader who partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Head Of Retail

LEGOLAND CALIFORNIA
01.2021 - Current

RETAIL MANAGER

LEGOLAND CALIFORNIA
06.2016 - 01.2021

BARISTA – GENERAL STORE MANAGER

STARBUCKS COFFEE COMPANY
05.2008 - 05.2016

Education

Diploma -

Frazier Mountain High School
Lebec, CA

Skills

  • Experienced in fostering team collaboration
  • Quickly adjusts to changing conditions
  • Target-oriented team collaboration
  • Performance-oriented with ethical standards
  • 14 years of leadership experience
  • Problem-solving orientation
  • Effective written and verbal communication
  • Performance analysis
  • Merchandise planning
  • Store operation planning

Accomplishments

  • Specialty accomplishments – Leading the Merlin Way Program Graduate - 2020, Starbucks Coffee Master 2011 and 2014, Food Specialist, and Community Lead for Starbucks
  • Ability to achieve results ahead of Schedule in- 2019 – 120% to budget, 2018- 114% to budget, 2014 – 110% to budget,
  • 11% growth in revenue in R&R in over 1 year
  • Established a birthday program in 2019 to bring in $920K extra from previous year that has sustained a long-term revenue stream that now brings in 1.4M year over year.
  • 2025 - launched Resort wide birthday package
  • Successfully support large long-term projects like: MFM reopening, Brick Brothers gift shop remodel, opened a new hotel in 2018, ran opening new Starbucks locations, and launched one of the first 24-hour Starbucks in 2012
  • The ability to provide constructive feedback in a manner that has proved to be both excepted and effective to move people forward
  • Business Acumen – payroll, scheduling, ordering, inventory management, build and develop teams to maintain and deliver high level of guest services in multiple outlets overseen the operations of the business to increase profitability, control cost, and reduce waste.
  • Recognize, celebrate, and reinforce individual and team accomplishments
  • Helped build, lead, coach, and develop teams ranging from 6 to 160 associates in different environments and situations to grow and see long term goals with both companies
  • Ability to be flexible and change daily routine to best support the business last min
  • Able to bring teams and areas back from closer to be back in normal operation while overachieving financial goals

Certification

  • LLC Hotel Leader of the year - 2019
  • Yellow Lock, Legoland California - 2021
  • Coffee Master, Starbucks - 2011
  • Leader if the Summer, Starbucks - 2010

Languages

English
Native or Bilingual

Timeline

Head Of Retail

LEGOLAND CALIFORNIA
01.2021 - Current

RETAIL MANAGER

LEGOLAND CALIFORNIA
06.2016 - 01.2021

BARISTA – GENERAL STORE MANAGER

STARBUCKS COFFEE COMPANY
05.2008 - 05.2016

Diploma -

Frazier Mountain High School
Kesha Huning