Keryn Lopez
San Mateo
Summary
Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
12
12
years of professional experience
Work History
Regional Vice President of Operations
07.2022 - Current
- Lead and manage regional operations to ensure high-quality service delivery
- Drive new business development initiatives to expand market presence
- Oversee a team of professionals, fostering a collaborative and productive work environment
- Utilize expertise in operational efficiency and client satisfaction
- Facilitate the startup of new accounts in different states
Regional Operations Manager & Certified Stone Care Specialist
San Francisco Bay Area
04.2021 - 08.2022
- Managed operations across the San Francisco Bay Area, ensuring adherence to company standards
- Specialized in stone care, providing expert guidance and solutions to clients
- Collaborated with cross-functional teams to optimize service delivery
Account Manager
San Francisco Bay Area
11.2018 - 08.2022
- Developed and maintained strong client relationships to ensure satisfaction and retention
- Managed accounts, addressing client needs and providing tailored service solutions
- Contributed to business growth through strategic account management
Supervisor
11.2016 - 08.2022
- Supervised daily operations, ensuring compliance with company policies and procedures
- Led a team of service professionals, promoting a culture of excellence and accountability
- Implemented process improvements to enhance service quality and efficiency
Delivery Helper
UPS
01.2015 - 01.2016
- Assisted in loading and unloading packages from delivery trucks, ensuring careful handling to prevent damage
- Worked closely with the driver to navigate delivery routes efficiently, ensuring timely deliveries
- Provided courteous and professional service to customers, addressing any inquiries and ensuring satisfaction
- Adhered to safety protocols and procedures to ensure a secure working environment for all team members
- Assisted in optimizing delivery schedules to meet tight deadlines, contributing to overall operational efficiency
Supervisor
Global Quality Foods Corporation
01.2013 - 01.2014
- Supervised daily operations, ensuring compliance with company policies and procedures
- Led a team of service professionals, promoting a culture of excellence and accountability
- Implemented process improvements to enhance service quality and efficiency
Education
City College of San Francisco
Westmoore High School
Skills
- Expense Control
- Operation Management
- Business Growth Initiatives
- Logistics management
- Staff training and development
- Effective Team Leadership
- Strong Communication Skills
- Microsoft Office Expertise
- Inventory Management Expertise
- Vendor Relationship Management
- Employee Relations Expertise
- Professional Mentoring
- Effective Team Coordination
- Operational excellence
- Strategic planning and execution
Volunteer Experience
LEED Instructor for C.E.E.P, 01/12, 12/20, Help high school students develop leadership skills.
Languages
Spanish
Professional
English
Professional
Timeline
Regional Vice President of Operations
07.2022 - Current
Regional Operations Manager & Certified Stone Care Specialist
04.2021 - 08.2022
Account Manager
11.2018 - 08.2022
Supervisor
11.2016 - 08.2022
Delivery Helper
UPS
01.2015 - 01.2016
Supervisor
Global Quality Foods Corporation
01.2013 - 01.2014
City College of San Francisco
Westmoore High School