Kerry Skillett
Summary
Dynamic Execution Assurance Officer at RBC Investor Services with a proven track record in project oversight and efficiency improvement. Expert in coaching governance frameworks and proficient in budget tracking. Successfully enhanced project delivery through analytical problem-solving and effective cross-functional collaboration, driving significant improvements in project management processes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Execution Assurance Officer
RBC Investor Services
03.2020 - Current
- Performs regular quality assurance health checks on assigned projects to ensure compliance to PEG protocols and standards, including (but not limited to) deep dive reviews of; status reports, project plans, change requests, financials, benefits, risks, issues and dependencies. Incumbent ensures timely escalations to Senior Management for recurring gaps to expedite prompt resolution and oversees each item until fully resolved.
- Oversees RBC project Enterprise Initiative Management Framework (EIMF) gate crossing process, performing deep dive reviews and quality assurance control checks of project artefacts ensuring the documents are completed to a high standard and adhere to RBC's Enterprise policies and PEG published protocols
- Delivers consistent, efficient and effective governance activities and oversight controls enabling timely project initiations and closures with a robust and traceable audit trail of relevant documentation and approvals in-line with RBC policies and standards
- Designs, develops and implements standard project tracking and reporting processes to drive improvements in governance effectiveness and adherence to RBC-mandated project management delivery frameworks (e.g. EIMF) and methodologies (e.g. Waterfall, iterative Waterfall, Agile)
- Reviews, analyses and produces high quality Executive Dashboards/Project Reporting ensuring timely and accurate delivery upholding an excellent attention to detail and recommends improvements as appropriate to increase value of outputs
- Delivers ongoing iterative training and coaching to Project/Program Managers to drive effective adoption of governance processes, protocols and tools and provides insight on how to manage projects based on previous experiences or PEG protocols and standards
- Liaises with Senior Management, as required, to provide direct feedback or escalation on governance/quality issues to aid timely resolution and effective decision making, overseeing each item until fully resolved.
- Coaches PMs on project management best practices and protocols, in-line with RBC's policies and standards, with a concerted focus on quality and accuracy to increase the efficiency of the PM Community.
- Facilitates education sessions for newly on-boarded PMs and their teams as required (e.g.: regular training sessions, lunch and learn sessions, etc.)
- Coaches PMs on how to produce executive-ready communications that result in succinct, accurate, high quality outputs aiding faster decision making for projects
- Facilitates ongoing reviews and d sharing of Execution Assurance feedback from Health Checks with PMs and Portfolio Manager's to aid learning and fast course-correction for identified gaps.
- Persistently challenges the ‘norm' to proactively identify and lead initiatives to drive simplification, automation and/or improvements to PEG managed processes, controls and tools
- Supports adaptions to new/changed RBC policies ensuring PEG processes and tools align accordingly.
Project Control Officer
RBC Investor Services
03.2016 - 03.2020
- Contribute to the development of project plans, work breakdown structures, and schedules.
- Monitor project milestones, deliverables, and progress against the plan.
- Assist in maintaining and updating project schedules, identifying potential delays and recommending solutions.
- Support the allocation of resources to projects, ensuring optimal utilization.
- Maintain accurate and up-to-date project documentation, reports, and records.
- Assist in monitoring project budgets, identifying potential overruns and recommending cost-saving measures.
- Track project costs and expenses, ensuring accurate financial reporting.
- Prepare and present project financial reports to stakeholders.
- Assist in identifying potential project risks and issues.
- Support the assessment of project risks and the development of mitigation plans.
- Assist in resolving project issues and escalating to senior management when necessary.
- Maintain clear and effective communication with project stakeholders.
- Collaborate effectively with project teams and other departments.
Junior Project Manager
RBC Investor Services
03.2012 - 03.2016
- Assist in developing project plans and timelines.
- Define project scope and objectives.
- Create and manage project schedules.
- Track project progress and identify potential issues.
- Support the implementation of project plans.
- Assist in allocating resources (people, equipment, budget).
- Coordinate with team members and stakeholders.
- Maintain project documentation and records.
- Prepare reports and presentations on project progress.
- Facilitate communication within the project team and with stakeholders.
- Assist in identifying and assessing project risks.
- Develop and implement risk mitigation strategies.
- Identify areas for improvement in project processes.
- Contribute to the development of best practices.
Office Assistant
RBC Investor Services
03.2007 - 03.2012
- Managing employee schedules and potential conflicts.
- Maintaining office supplies inventory and ordering as needed.
- Establishing and maintaining office procedures.
- Assisting senior management team when needed.
- Preparing and submitting reports.
- Managing office budgets and expenses.
- Coordinating staff activities and tasks.
- Dealing with staff recruitment and onboarding.
- Supervising and organizing the work of administrative staff.
- Providing training and development opportunities.
- Overseeing office facilities, ensuring a clean and functional work environment.
- Managing vendors and contractors for office maintenance and repairs.
- Outfitting employees with the right equipment.
- Implementing and maintaining office management systems.
- Streamlining office operations and processes.
- Identifying areas for improvement and implementing solutions.
- Attending seminars and training to stay updated on industry best practices.
- Handling staff inquiries and resolving issues.
- Assisting with special projects and events.
Education
A Level -
SEEVIC College
Benfleet, Essex07-1999
GCSE -
Furtherwick Park Secondary School
Canvey Island, Essex06-1997
Skills
- Experience in project oversight
- Experience in efficiency improvement
- Coaching expertise in governance frameworks
- User guide creation and development
- Proficient in managing tasks and priorities
- Team collaboration and independent work
- Effective cross-functional collaboration
- Analytical problem-solving skills
- Budget tracking proficiency
Certification
- Certified Scrum Master
- PRINCE2 7 Foundation
- PRINCE2 7 Practitioner
- First Aid
Timeline
Execution Assurance Officer
RBC Investor Services
03.2020 - Current
Project Control Officer
RBC Investor Services
03.2016 - 03.2020
Junior Project Manager
RBC Investor Services
03.2012 - 03.2016
Office Assistant
RBC Investor Services
03.2007 - 03.2012
A Level -
SEEVIC College
GCSE -
Furtherwick Park Secondary School
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