Summary
Overview
Work History
Education
Skills
Timeline
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Kerry Olthof

Barrie,ON

Summary

Experienced Claims Insurance Specialist with a strong understanding of the Ontario Automobile Policy, liability claims processes, and basic Property and Marine claims.

Successful at managing high caseloads in fast-paced environments.

Organized, driven, and adaptable with excellent planning and problem-solving abilities.

27 Years of Insurance experience and ready to take on any challenge that comes my way.

Overview

27
27
years of professional experience

Work History

Claims Specialist

HUB International Ontario Limited
04.2017 - Current
  • Providing Claims Advocacy on current claims for clients on several large Program insurance accounts.
  • Reviewing insuring agreements and policy exclusions to determine the plan for best advocacy for the client.
  • Assisting brokers in preparing claims data for insurance renewals and attending renewal meetings where necessary.
  • Preparing Quarterly Loss runs for clients using insurer's data and claims updates from the insurer to give clients an accurate picture of the current status of their claims.
  • Monitoring and supporting clients through large losses.
  • Mentoring Junior Staff and assisting them in developing strategies for effectively advocating on client's claims.
  • Obtaining all necessary information from clients and and then report losses to the insurers.
  • Assisting brokers in identifying client risks that could increase claims and influence insurance premiums to allow them recommend risk management where necessary to clients.

Inside Claims Representative Sr

Wawanesa Mutual
10.2009 - Current
  • Successfully managed a large pending file count of over 100 files.
  • Confirmed Coverages for Auto Claims
  • Set up appraisal assignments
  • Settle total losses
  • Handle vehicle theft claims
  • Transfer ownerships of vehicles upon settlement
  • Establish liability
  • Train and mentor junior adjusters
  • Handle some basic property claims

Claims Adjuster

Kingsway General Insurance
07.2002 - 10.2009
  • Confirmed coverage on auto claims
  • Assigned appraisers to see vehicles
  • Settled total losses
  • Handled vehicle theft claims
  • Trained and mentored junior adjusters

Ab auto assistant

Cunningham Lindsey
11.1998 - 07.2002
  • Prepared Independent adjuster reports
  • Set up Insurer's Examinations on files for files
  • Responded to phone calls

Education

Diploma - Medical Administration

Shaw Business College
01.1998

Skills

    In-depth understanding of the Ontario Automobile Policy

    In-depth knowledge of the Commercial General Liability Policy

    Experienced in being involved in large commercial accounts from a claims perspective in an insurance brokerage

    Strong customer service abilities

    Effective time management

    Fundamental understanding of property claims

    Strong attention to detail

    Experienced in mentoring and training on insurance concepts and insurance policies

    Experienced in Microsoft office

    Effective in reading insurance policies and familiar with Insuring Agreements and Exclusions

Timeline

Claims Specialist

HUB International Ontario Limited
04.2017 - Current

Inside Claims Representative Sr

Wawanesa Mutual
10.2009 - Current

Claims Adjuster

Kingsway General Insurance
07.2002 - 10.2009

Ab auto assistant

Cunningham Lindsey
11.1998 - 07.2002

Diploma - Medical Administration

Shaw Business College

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Kerry Olthof