Kerry Miller
Ottawa,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service and conflict resolution in fast -paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
22
22
years of professional experience
Work History
Real Estate Assistant
Law Office of Michael A. Dunlap
01.2025 - Current
- Assisted with closing transactions by coordinating paperwork, ensuring timely completion of required documents, and communicating with involved parties.
- Improved efficiency of document processing by digitizing files and implementing an intuitive cloud-based storage system for easy access onthego.
- Prepared closing documents and facilitated smooth property transfer processes.
- Maintained organized filing systems for easy retrieval of legal documentation.
- Managed multiple real estate closings simultaneously, ensuring timely completion of necessary tasks.
- Communicated effectively with various financial intuitions, clients and other law firms in order to help successfully coordinate home closings and other critical details on behalf of the firm's clients.
- Coordinated with title companies, ensuring timely receipt of necessary documentation for closings and resolving any discrepancies found during the review process.
- Facilitated communication between buyers, sellers, and lending institutions, resulting in positive outcomes for all parties.
- Facilitated successful real estate transactions by preparing, reviewing, and finalizing relevant paperwork.
Real Estate Law Clerk
Liz Ham Law Office
12.2020 - 01.2025
- Assisted with closing transactions by coordinating paperwork, ensuring timely completion of required documents, and communicating with involved parties.
- Improved efficiency of document processing by digitizing files and implementing an intuitive cloud-based storage system for easy access onthego.
- Prepared closing documents and facilitated smooth property transfer processes.
- Maintained organized filing systems for easy retrieval of legal documentation.
- Managed multiple real estate closings simultaneously, ensuring timely completion of necessary tasks.
- Communicated effectively with various financial intuitions, clients and other law firms in order to help successfully coordinate home closings and other critical details on behalf of the firm's clients.
- Facilitated successful real estate transactions by preparing, reviewing, and finalizing relevant paperwork.
- Drafted and reviewed agreements, leases, and other legal documents for compliance.
- Implemented improved processes for document management and filing systems.
- Reviewed title reports to identify potential legal issues.
- Led initiatives to enhance workflow efficiency within the real estate department.
- Streamlined real estate transaction processes by implementing efficient document management systems.
- Coordinated with title companies, ensuring timely receipt of necessary documentation for closings and resolving any discrepancies found during the review process.
- Facilitated communication between buyers, sellers, and lending institutions, resulting in positive outcomes for all parties.
- Organized schedules for attorney and coordinating appointments with clients as needed.
- Collaborated with attorney to prepare comprehensive closing packages, ensuring smooth transactions for all parties involved.
- Expedited closings by meticulously reviewing and drafting legal documents for accuracy and completeness.
- Created and prepared legal drafts by organizing and assembling information for legal documents and forms.
- Handled firm bank runs, e-transfers and wire transfers.
- Witnessed all wills.
- Commissioned Documents.
Executive Assistant
Logan Katz LLP
10.2013 - 11.2020
- Provided information to clients and banks by telephone and correspondence (writing, oral communication); sent and received messages and documents using fax machine and electronic mail.
- Put together all client files.
- Handled the bank runs to various banks.
- Draft, edit and review emails and correspondence on behalf of the firm.
- Maintained executive calendars, prioritizing appointments to maximize productivity.
- Managed confidential documents and correspondence, safeguarding sensitive information.
- Facilitated meetings by preparing agendas and distributing minutes for follow-up actions.
- Trained new administrative staff on company policies and software tools, fostering team integration.
- Monitored office supplies inventory, initiating orders to prevent shortages and maintain functionality.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Seamlessly interacted with colleagues to plan and complete special projects.
- Organized and updated schedules for executives.
- Took notes and dictation at meetings.
Date Entry Clerk / Office Assistant
Logan Katz LLP
01.2013 - 01.2014
- Provided information to clients and banks by telephone and correspondence (writing, oral communication); sent and received messages and documents using fax machine and electronic mail.
- Put together all client files.
- Handled the bank runs to various banks.
- Communicated effectively with various financial intuitions, clients and other law firms in order to help successfully coordinate home closings and other critical details on behalf of the firm's clients.
- Draft, edit and review emails and correspondence on behalf of the firm.
- Maintained accurate records in compliance with firm protocols and standards.
- Processed and organized incoming documents for efficient filing and retrieval.
- Assisted with data entry tasks, ensuring information integrity and consistency.
- Demonstrated flexibility by adjusting to shifting priorities and workload demands, effectively meeting deadlines without sacrificing quality.
Office Assistant / Receptionist
Bowley Legal
01.2008 - 01.2012
- Provided information to clients and banks by telephone and correspondence (writing, oral communication); sent and received messages and documents using fax machine and electronic mail.
- Put together all client files.
- Handled the bank runs to various banks.
- Communicated effectively with various financial intuitions, clients and other law firms in order to help successfully coordinate home closings and other critical details on behalf of the firm's clients.
- Draft, edit and review emails and correspondence on behalf of the firm.
- Identify appropriate action and follow up with the firms real estate lawyer on items due to ensure deadlines are met between the firm, clients and financial intuitions.
Customer Service Manager
Jackson’s Toyota
01.2006 - 01.2008
- Prepared daily sales reports on the sales staff's performance for the general manager.
- Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and insured that the dealership's customers were satisfied with their experiences.
Receptionist
Jackson’s Toyota
01.2005 - 01.2006
- Perform a variety of administrative duties (i.e. filing, answer telephone, photocopy), prepare, distributing incoming and outgoing correspondence.
- Provided general information to clients by telephone or correspondence (writing, oral communication); sent and received messages and documents using fax machine or electronic mail.
Accounting Clerk
GP Masonry & Landscaping Supplies
01.2004 - 01.2005
- Responsible for all invoicing.
- Responsible company banking.
- Ordered and purchased supplies, photocopied and organized documents for distribution, mailing and filing.
- Retrieving, sorting and distributing mail.
- Provided general information to clients by telephone or correspondence (writing, oral communication); sent and received messages and documents using fax machine or electronic mail.
- Responsible for taking the minutes at every meeting.
- Worked with others: Problem solving, Decision making, Critical thinking
- Assisted with the collections and processing of accounts receivables.
Education
High School Diploma -
Barrie Central Collegiate
Barrie, ON01-2003
Skills
- Teamwork and collaboration
- Multitasking and organization
- Attention to detail
- Fast learner
- Organizing and categorizing data
- Spreadsheet management
- Database entry
- Recordkeeping
- Billing and coding
- Multi-line phone proficiency
- Customer service
- Invoice processing
- Payment collection
- Residential real estate
- Real estate purchase contracts
- Title research
- Closing deals
- Report preparation
Languages
English
Timeline
Real Estate Assistant
Law Office of Michael A. Dunlap
01.2025 - Current
Real Estate Law Clerk
Liz Ham Law Office
12.2020 - 01.2025
Executive Assistant
Logan Katz LLP
10.2013 - 11.2020
Date Entry Clerk / Office Assistant
Logan Katz LLP
01.2013 - 01.2014
Office Assistant / Receptionist
Bowley Legal
01.2008 - 01.2012
Customer Service Manager
Jackson’s Toyota
01.2006 - 01.2008
Receptionist
Jackson’s Toyota
01.2005 - 01.2006
Accounting Clerk
GP Masonry & Landscaping Supplies
01.2004 - 01.2005
High School Diploma -
Barrie Central Collegiate
Program Knowledge
- PC Law Pro
- Time Matters
- Unity/Conveyancer/QuintaLink
- LLC/Assyst
- Amicus
- Lotus Approach
- Reynold & Reynolds
- Maximizer
- Time & Billing
- CCH iFirm
- Tax Prep
- Microsoft Office Suite -Word, Excel, Powerpoint, Outlook, etc., Word Pro and Word Perfect