Kerry McIntyre
Surrey,BC
Summary
Dedicated Deputy Sheriff with over 28 years of experience providing security and maintaining safe environments for members of the community. Successful managing situations requiring diplomacy, fairness, firmness and sound judgment.. Looking to apply skills to new Canucks Sports and Entertainment position of Security Manager.During my former career I was assigned to numerous special projects and events due to my unique skill sets and adaptabiity,
Overview
34
34
years of professional experience
Work History
DEPUTY SHERIFF /:SERGEANT
Attorney General BC
Surrey, BC
1995.09 - 2023.03
- Demonstrated excellent communication skills when interacting with citizens, coworkers, and other law enforcement agencies
- Maintained up-to-date knowledge of current state laws applicable to police work and enforcement activities
- Communicated using authorized radio communication equipment
- Utilized problem solving techniques to de-escalate potentially volatile situations in a professional manner
- Investigated complaints, conducted interviews, and collected evidence to support cases and ensure appropriate legal action was taken
- Assisted in training new recruits in relevant aspects of law enforcement practices
- Proficiently operated firearms and other defensive equipment in accordance with department policies and procedures
- Administered first aid and CPR when responding to emergency calls or during arrests as needed
- Prepared detailed reports and court documents for criminal investigations and prosecution
- Compiled and maintained accurate records and reports
- Interfaced with other law enforcement agencies, court personnel, and other members of the criminal justice system
- Monitored security systems at public buildings such as schools and courthouses ensuring safety protocols were followed
- Served court orders including warrants, subpoenas, summonses, writs accurately within required deadlines
- Provided courtroom security services by escorting defendants into courtrooms prior to hearings or trials
- Attended meetings with prosecutors, victims' families, witnesses, providing accurate testimony as required
- Evaluated investigative and patrol functions to meet public safety and security needs
- Conducted regular inspections of jails, prisons, courthouses, and other facilities related to the Sheriff's Office
- Executed arrest warrants, located, and took persons into custody
- Testified in court to present evidence and serve as witness in traffic and criminal cases
- Escorted inmates to court appearances and monitored behavior to maintain order
- Served subpoenas and court documents in alignment with legal protocols
- Responded to emergent situations and deciphered strategy to securely restore order
- Apprehended individuals and transported to police custody
- Processed paperwork and maintained records of prisoner bookings and status during pre-trial process
- Provided security and monitored access to guarded courthouses and grand jury rooms
- Relayed emergency request information to appropriate agency dispatchers
- Supervised public events to maintain order and enforce laws
- Supervised law enforcement staff, such as jail staff, officers and deputy sheriffs
- Verified that proper legal charges had been made against law offenders
- Located and confiscated property as directed by court order
- Supervised and evaluated the performance of subordinate officers, ensuring compliance with departmental policies and procedures.
RECRUITER
Attorney General BC
Surrey, BC
2008.02 - 2019.01
- Created successful recruiting process to meet organizational needs
- Met with candidates to discuss job opportunities and answer questions about company culture and benefits packages
- Participated in phone and in-person interviews to determine final candidates for consideration
- Managed applicant tracking systems and other software tools used in the recruiting process
- Developed preliminary screening questions and captured relevant candidate information for hiring managers
- Conducted reference checks and background checks on applicants
- Assisted in creating recruiting materials such as brochures or videos highlighting company culture
- Established a positive employer brand image by attending career fairs and engaging with college students across multiple campuses
- Informed job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, and promotion opportunities
- Developed and implemented recruiting strategies to meet current and anticipated staffing needs
- Obtained information on work history, training, education, and job skills
- Conducted reference or background checks on job applicants
- Contacted job applicants to inform of application status
- Developed and implemented personnel policies and procedures
- Evaluated recruitment and selection criteria for conformance to professional, statistical and testing standards, recommending revisions, as needed.
PROTECTIVE INTELLIGENCE OFFICER
Attorney General BC
Surrey, BC
2006.02 - 2017.01
- Identified potential threats posed by organized crime groups through the analysis of financial records and other documents
- Provided training to law enforcement personnel on how to effectively utilize intelligence gathering methods
- Assessed emerging technologies that could be used in the detection and prevention of criminal activity
- Developed strategies for targeting high-priority suspects using predictive analytics models
- Created detailed reports based on analysis findings for law enforcement agencies
- Interacted with representatives from other law enforcement agencies at conferences or meetings regarding best practices for intelligence collection
- Maintained accurate records and documentation of all collected evidence related to criminal investigations
- Monitored changes in the threat environment related to organized crime activities
- Collaborated with local law enforcement agencies to develop action plans based on intelligence gathered
- Collected and analyzed intelligence from a variety of sources including open-source media, police reports, confidential informants
- Assisted with developing policies related to the management of sensitive criminal intelligence information
- Gathered, analyzed, correlated, and evaluated information from variety of open-source and restricted resources
- Gathered intelligence information by field observation, confidential information sources, and public records
- Collaborated with representatives from other government and intelligence organizations to share information and coordinate intelligence activities
- Conducted presentations of analytic findings
- Validated known intelligence with data from other sources
- Linked suspects to criminal organizations or events to determine activities and interrelationships
- Gathered and evaluated information, using tools such as aerial photographs, radar equipment and sensitive radio equipment.
CUSTODIAN/DRIVER
Pacific armoured car
Vancouver, BC
1994.10 - 1996.07
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Followed established security procedures for entering and exiting buildings or restricted areas
- Inspected armored vehicles prior to each shift to ensure proper functioning of brakes, lights, steering mechanism, and other safety features
- Conducted daily pre-trip inspections of vehicle exterior and interior according to organizational standards
- Demonstrated strong problem-solving skills in resolving customer complaints quickly and professionally
- Maintained detailed records of all trips, pickups, deliveries, and other related activities
- Transported armored vehicles with valuable cargo to designated locations promptly and securely
- Monitored surroundings for suspicious activity or persons at all times during transportation activities
- Authorized and monitored entrance and departure of employees and visitors to guard against theft and maintain security of premises
- Verified security of windows, gates, and doors to prevent intrusions
- Practiced defensive driving techniques at all times while operating an armored vehicle
- Performed periodic maintenance on the vehicle such as checking oil levels, tire pressure
- Assisted in loading and unloading operations when necessary
- Communicated effectively with supervisors and fellow drivers in order to coordinate routes and schedules efficiently
- Adhered strictly to company policies and regulations concerning operational guidelines and safety standards
- Exercised good judgment when making decisions under pressure or in emergency situations.
MANAGER OPERATIONS AND SALES
Speedy Auto Service
Vancouver, BC
1990.03 - 1993.06
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Monitored team productivity and performance to support goals
- Coached and motivated team, driving sales and delivering exceptional customer service
- Utilized strong analytical and problem-solving skills to address operational issues
- Developed personal growth opportunities, empowering employees to produce results and meet goals
- Enforced work practices and procedures to reduce workplace safety and health hazards
- Fostered positive relationships with clients through proactive communication tactics
- Collaborated with staff to develop and carry out processes, resulting in improved performance
- Monitored sales activities and identified opportunities for improvement, displaying keen analytical skills
- Coordinated with vendors to ensure timely delivery of goods and services, illustrating adept negotiation skills
- Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box
- Analyzed and resolved quality and customer service issues, recommending system improvements
- Evaluated employee performance through regular feedback sessions which improved morale and productivity significantly
- Recruited qualified personnel by conducting interviews and evaluating resumes effectively, attesting to strong recruitment expertise
- Directed staff development initiatives to enhance employee performance, emphasizing a commitment to professional growth
- Implemented cost reduction measures without compromising quality or client satisfaction
- Addressed and resolved client or customer inquiries to foster superior standards of service
- Implemented and developed operational standards, policies and procedures
- Conducted quality, timely performance feedback and performance appraisals
- Identified operational process inefficiencies to recommend necessary improvements
- Represented business in marketplace and developed relationships with key accounts to promote and market business.
ASSISTANT SALES MANAGER
Woolco Automotive
Scarborough, ON
1989.06 - 1990.02
- Identified opportunities and strategies to increase sales
- Answered customers' questions about products, prices and availability
- Supervised the daily activities of the sales team to ensure tasks were completed
- Developed and maintained relationships with key clients by providing outstanding customer service
- Resolved customer complaints in a timely manner while maintaining excellent customer relations
- Coordinated merchandise placement, signing and inventory control to improve sales
- Maintained accurate records of all sales data including volume of calls made, received, appointments scheduled, attended
- Coached sales associates to develop strengths and peer-to-peer interactions
- Implemented process improvements initiatives designed to streamline workflow processes across departments
- Monitored and tracked sales and promotional programs for sales team
- Generated and tracked sales reports to measure sales performance
- Coached team members on best practices for increasing their individual productivity levels
- Resolved customer complaints regarding sales and service
- Provided guidance and mentorship for junior-level staff members
- Regarded equipment needs and advised customers on types of equipment to purchase
- Determined price schedules and discount rates.
Education
Some College (No Degree) - Sheriff Academy
Justice Institute of British Columbia
New Westminster, BC1996-08
Some College (No Degree) - Business Administration
Mount Royal University
Calgary, ABSkills
- Public Disturbance Resolutiiom
- Surveillance
- Patrol Procedures
- Witness Interviews
- Supervisory
- Access Control
- Educational
- Easily Adaptable
- Interpersonal
- Security managment
- Checko point mangement
- Labour law
- Progressive discipline
- Creative Problem solving
- Key Performancre Indicators
- Service delivery management
Timeline
RECRUITER
Attorney General BC
2008.02 - 2019.01
PROTECTIVE INTELLIGENCE OFFICER
Attorney General BC
2006.02 - 2017.01
DEPUTY SHERIFF /:SERGEANT
Attorney General BC
1995.09 - 2023.03
CUSTODIAN/DRIVER
Pacific armoured car
1994.10 - 1996.07
MANAGER OPERATIONS AND SALES
Speedy Auto Service
1990.03 - 1993.06
ASSISTANT SALES MANAGER
Woolco Automotive
1989.06 - 1990.02
Some College (No Degree) - Sheriff Academy
Justice Institute of British Columbia
Some College (No Degree) - Business Administration
Mount Royal University