Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerry Fedorchuk

Sault Ste. Marie,ON

Summary

Skilled Production Worker offering 4 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

14
14
years of professional experience

Work History

Production Worker

Value Village
Sault Ste. Marie, ON
04.2019 - Current
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections and purchases.
  • Reviewed job specifications to determine appropriate setups for production runs.
  • Maintained clean sales floor and straightened and faced merchandise.

Customer Service Representative

Argero
Sault Ste. Marie, ON
04.2011 - 04.2012
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Promoted available products and services to customers during service, account management and order calls.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.

Customer Service Representative

Cross Country
Sault Ste. Marie, ON
03.2010 - 01.2011
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Cross-trained and provided back up for customer service managers.

Education

High School Diploma -

Korah Collegiate And Vocational School
Sault Ste. Marie, ON
09.1992

Skills

  • Quality Inspections
  • Stage Shows
  • Complex Problem-Solving
  • Product Packaging
  • Production Operations
  • Providing Feedback
  • Organize Supplies

Timeline

Production Worker

Value Village
04.2019 - Current

Customer Service Representative

Argero
04.2011 - 04.2012

Customer Service Representative

Cross Country
03.2010 - 01.2011

High School Diploma -

Korah Collegiate And Vocational School
Kerry Fedorchuk