Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kerry Fedorchuk

Sault Ste. Marie,ON

Summary

Skilled Production Worker offering 4 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times.

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

14
14
years of professional experience

Work History

Production Worker

Value Village
04.2019 - Current
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections and purchases.
  • Reviewed job specifications to determine appropriate setups for production runs.
  • Maintained clean sales floor and straightened and faced merchandise.

Customer Service Representative

Argero
04.2011 - 04.2012
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Promoted available products and services to customers during service, account management and order calls.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.

Customer Service Representative

Cross Country
03.2010 - 01.2011
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Cross-trained and provided back up for customer service managers.

Education

High School Diploma -

Korah Collegiate And Vocational School
Sault Ste. Marie, ON
09.1992

Skills

  • Quality Inspections
  • Stage Shows
  • Complex Problem-Solving
  • Product Packaging
  • Production Operations
  • Providing Feedback
  • Organize Supplies

Timeline

Production Worker

Value Village
04.2019 - Current

Customer Service Representative

Argero
04.2011 - 04.2012

Customer Service Representative

Cross Country
03.2010 - 01.2011

High School Diploma -

Korah Collegiate And Vocational School

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Kerry Fedorchuk