Summary
Overview
Work History
Education
Skills
LANGUAGES
Accomplishments
Certification
Timeline
KERRY-ANN  MATHIAS

KERRY-ANN MATHIAS

Deliveries, research and social media
Saint John,Canada

Summary

Dependable Desired Position with solid background in timely deliveries and route optimization. Proven track record of maintaining accurate records and ensuring customer satisfaction. Demonstrated effective time management and excellent problem-solving skills in high-pressure environments.

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

As hospitality professional, skilled in maintaining cleanliness and order in guest rooms. Known for delivering quality service and ensuring customer satisfaction through meticulous attention to detail. Reliable team collaborator with focus on achieving results and adapting to changing needs. Possesses strong organizational and time management skills valued by employers.

Professional with deep expertise in maintaining cleanliness and order in hospitality environments. Ensures high standards in all tasks, emphasizing teamwork and adaptability to meet changing needs. Skilled in time management, attention to detail, and customer service. Known for reliability and strong commitment to achieving results.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Delivery Driver

DoorDash
01.2020 - 09.2024
  • Delivered packages to customer doorsteps and business offices.
  • Achieved significant improvements in customer satisfaction by ensuring prompt deliveries.
  • Employed GPS technology alongside maps and instructions for effective delivery execution.
  • Exhibited professionalism in all customer and vendor interactions while representing the company.
  • Rushed deliveries effectively to meet strict timelines and satisfy urgent requests.
  • Proficiently managed tight schedules, completing rush deliveries as required.
  • Implemented strong time management strategies to consistently meet deadlines without sacrificing quality.
  • Refined package handling techniques, decreasing damage likelihood while enhancing service quality.
  • Balanced multiple tasks seamlessly, including paperwork completion and vehicle organization.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
  • Fostered strong relationships with customers, leading to increased loyalty and repeat business.
  • Fostered positive working relationships with regular customers.

Hotel Housekeeper

Chipman Hill and Suites
07.2024 - 08.2024
  • Conducted comprehensive cleaning tasks including dusting, dishwashing, laundry, and vacuuming for patients.
  • Followed daily cleaning schedule to efficiently prepare for incoming guests.
  • Cleaned and sanitized bedrooms, bathrooms, and living spaces according to hygiene standards.
  • Demonstrated professionalism with guests and staff, contributing positively to hotel reputation.
  • Implemented health and safety measures using gloves and protective gear.
  • Met hotel cleanliness standards consistently as evaluated by management.
  • Participated in ongoing training in hospitality to improve housekeeping knowledge.
  • Upheld stringent health and safety protocols to ensure a secure environment for all.

City Delivery Driver, Class A

Kate-lynn Carrier
05.2023 - 06.2023
  • Achieved a flawless driving record by adhering to all traffic regulations and company standards for entire fleet.
  • Partnered with dispatchers and warehouse teams to guarantee smooth order fulfillment and on-time deliveries.
  • Boosted customer satisfaction by ensuring accurate and timely delivery of essential goods to multiple locations.
  • Demonstrated reliability through perfect attendance as a City Delivery Driver, reflecting strong work ethic.
  • Cultivated strong client relationships via personalized service and effective resolution of delivery needs.
  • Employed advanced navigation skills to successfully deliver packages in urban settings despite traffic issues.
  • Strengthened company reputation by consistently meeting or exceeding delivery benchmarks and customer satisfaction metrics.
  • Displayed professionalism while servicing diverse clients at each delivery point throughout working hours.

Education

Grade 10 - undefined

Harbourview High School, Saint John, NB

No Degree - Human Services

Lakeland College, Alberta, CA

No Degree - Early Childhood Education

Lakeland College, Alberta, Canada

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening
  • Organization and time management
  • Decision-making
  • Problem resolution
  • Verbal communication
  • Positive attitude
  • Valid Driver's license
  • Dependable and reliable
  • Punctual and reliable
  • Safe driving
  • Time management skills
  • Loading and unloading
  • Clean driving record
  • GPS and route planning
  • Route management
  • Safe driving record
  • GPS navigation
  • Heavy lifting
  • Order picking and processing
  • Stocking and inventory
  • Shipping and packaging
  • Complex Problem-solving
  • Quality assurance
  • Client relationship management
  • Documentation and reporting
  • Order verification
  • Advanced planning
  • Inventory management
  • FLUENT IN LANGUAGE
  • Shopping orders
  • Language fluency
  • Lifts up to number pounds
  • Database management
  • Product promotion
  • Sales strategy development
  • Multitasking and organization
  • Clear communication
  • Adaptability and flexibility
  • Verbal and written communication
  • Customer interaction
  • Physical stamina
  • Logistics
  • Retail logistics
  • Delivery schedule development
  • Weather adaptability
  • Responsible driver
  • Exceptional written and verbal communication skills
  • Doubles and triples specialist

LANGUAGES

English
Limited Working

Accomplishments

  • Collaborated with team of Number in the development of Project name.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Documented and resolved Issue which led to Results.
  • Achieved Result by introducing Software for Type tasks.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Customer Relations - Earned highest marks for customer satisfaction, company-wide.
  • Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
  • Achieved Result through effectively helping with Task.
  • Resolved product issue through consumer testing.
  • Implemented system recovery procedures to minimize loss of Data or information in the event of attack.
  • Made recommendations to management on new security software to improve System or process.
  • Educated management on how to minimize risk of cybersecurity attacks.
  • Trained end users on proper security protocol to minimize cybersecurity attacks.

Certification

Certificate of managing finances for older adults

  • Licensed Job Title - Timeframe
  • Area of expertise License - Timeframe
  • Area of certification, Company Name - Timeframe
  • Certified Job Title, Company Name - Timeframe
  • Area of certification Training - Timeframe

Timeline

Hotel Housekeeper - Chipman Hill and Suites
07.2024 - 08.2024
City Delivery Driver, Class A - Kate-lynn Carrier
05.2023 - 06.2023
Delivery Driver - DoorDash
01.2020 - 09.2024
Harbourview High School - Grade 10,
Lakeland College - No Degree, Human Services
Lakeland College - No Degree, Early Childhood Education
KERRY-ANN MATHIASDeliveries, research and social media