Kerry A. Brown
Bakersfield
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Field Marketing Representative
Neptune Retail Solutions
11.2014 - Current
- Installing and Maintaining in-store displays and promotional materials.
- Ensuring compliance with campaign guidelines.
- Reporting on campaign progress and performance.
- Managing inventory and materials.
- Liaising with client personnel.
- Utilizing handheld technology.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
Field Marketing Representative
Acosta Sales and Marketing
05.2013 - 07.2023
- Placement of Manufacture Advertisement within Retail and Grocery Store Chains.
- Auditing of Manufactures product within store chains.
- Resetting Module’s according to current schematics.
- Introduction of new products into current store schematic.
- Rotating of older shelf product for quality control.
- Building displays and fixture with in certain product categories.
- Assisted in training new team members, resulting in increased productivity and overall team performance.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Submitted reports to senior management to aid in business decision-making and planning.
Customer Service Driver / Route Sales
Schwans Consumer Brands of N.A
10.1996 - 03.2011
- Inspected and secured delivery equipment and cargo.
- Delivered cargo to appropriate destination and logged all pickups.
- Kept hours of service logs.
- Worked in conjunction with receiving clerks and account personal.
- Inventoried remaining product at customer’s location.
- Merchandise product at customer locations.
- Improved customer satisfaction by providing timely and efficient delivery services.
- Offered flexible availability to accommodate last-minute requests or additional shifts as needed.
- Demonstrated excellent problem-solving skills in addressing unexpected situations during deliveries or pickups.
- Participated in regular safety meetings, contributing to a secure working environment for all employees.
- Organized paperwork efficiently, including invoices, delivery confirmations, and payment receipts.
- Collaborated with warehouse staff to ensure accurate inventory control and order fulfillment.
- Conducted thorough pre-and post-trip inspections of the vehicle, ensuring proper functioning at all times.
Education
High School Graduate -
South High School
Bakersfield, CA04-1989
Certified Emergency Medical Tech -
Bakersfield City College
Bakersfield, CA04-1989
Skills
- Goal oriented
- Customer engagement
- Brand standards
- Brand promotion
- Customer service
- Problem-solving
- Creative thinking
- Active listening
- Relationship building
- Computer proficiency
- Microsoft office
- Task prioritization
Certification
Class B CDL w/airbrakes
Experience
Commercial Driver, 14 years’ experience
Timeline
Field Marketing Representative
Neptune Retail Solutions
11.2014 - Current
Field Marketing Representative
Acosta Sales and Marketing
05.2013 - 07.2023
Customer Service Driver / Route Sales
Schwans Consumer Brands of N.A
10.1996 - 03.2011
High School Graduate -
South High School
Certified Emergency Medical Tech -
Bakersfield City College
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