Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kerrona Williams Byfield

Alliston,ON

Summary

Highly-motivated skilled worker, with the desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have served in the health care industry for 10 years with a proven track record and success in building strong relationships with patients and clients.


Overview

10
10
years of professional experience

Work History

Pharmacy Technician

National Health Fund
06.2013 - 09.2023
  • Prepared New Prescription and refill request for patients
  • Packed and label prescribed, process medication insurance claims
  • Track and monitor inventory
  • performed Compounding duties
  • Over 30,000 prescriptions accurately filled and packed
  • Monitor products for non-conformance
  • Cycle count variance investigation and response
  • Logging inpatient drug chart
  • Consistently maintaining an evaluation score of over 85%
  • Ensuring proper processing and dispensing procedure
  • Prepared monthly pharmacy report and overtime claims
  • Consistently Meeting key performance indicators (KPI)
  • Ensuring that the alternate service options (ASO) are utilized by patients
  • Always executing excellent customer service.

Answered incoming phone calls and addressed questions from customers and healthcare providers.

Care Giver

Private care
  • Performed grooming, bathing and other hygiene tasks for clients
  • Performed chores and light housekeeping around client's residence
  • Provided companionship to clients through conversation, activities and positive interactions.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted patients with self-administered medications.

Teacher's Aide

National Youth Service
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Assisted teachers with supervision and care of a group of 20 children.
  • Maintained safety and security by overseeing students in recess environments.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported student learning objectives through personalized and small group assistance.
  • Facilitated activities in small groups to reinforce concepts taught by class teacher.

Post Office Assistant

National Youth Service
  • Meet and greet customers
  • Set goals and operating procedures that maximized employee effectiveness
  • Sold stamps, services and packaging.
  • Sorted mail according to size, and destination.

Education

Complete certificate program in Logistics and Supply Management Supplies Chain Management -

Northern Caribbean University
Mandeville, Online
06.2021

Pharmacy Technician Certificate -

AAIMS Alliance Health Division
Kingston, Jamaica
11.2011

High School Diploma -

ST. Thomas Technical High School
Golden Grove, ST. Thomas
06.2009

Skills

  • Excellent communication skills
  • Keen attention to details
  • Problem solving
  • Team work
  • Multi-tasking
  • Time management
  • Thrust worthy
  • Dependability
  • Critical thinking and active listening
  • Family Support
  • Activities Planning
  • Excellent customer service skills
  • Drug Inventory Management
  • Data entry

Languages

English Language Advanced

Timeline

Pharmacy Technician

National Health Fund
06.2013 - 09.2023

Care Giver

Private care

Teacher's Aide

National Youth Service

Post Office Assistant

National Youth Service

Complete certificate program in Logistics and Supply Management Supplies Chain Management -

Northern Caribbean University

Pharmacy Technician Certificate -

AAIMS Alliance Health Division

High School Diploma -

ST. Thomas Technical High School
Kerrona Williams Byfield