Open To Work
Kerron McBean
GATINEAU
Work Preference
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
20
20
years of professional experience
Work History
Store Manager
Popeye's Louisiana Kitchen
Ottawa
10.2015 - Current
- Attracted, hired, and onboarded new talent to fill staffing gaps and enhance service quality. and retains the best hourly talent to meet staffing requirements and guest service standards
- Focused on product preparation and customer service training to maintain high standards
- Observed product preparation and presentation to meet company brand standards.
- Consistently communicate with employees, customers and suppliers
- Monitored security procedures to safeguard employees, guests, and company assets
Skilled Laborer
Power Precast Solutions
Ottawa
03.2019 - 12.2024
- Prepare and set up frames for concrete castings
- Loaded and unloaded materials, assisted with repairs, and performed basic maintenance to support operational efficiency
- Operated overhead cranes to lift and move materials safely on site
- Loading and unloading materials, assisting with repairs, or performing basic maintenance
- Maintained clean and safe work areas to promote safety and compliance
- Adhering to safety regulations, following supervisor's instructions
- Completed training sessions to enhance skills and knowledge in the field
Department Supervisor
Combat Sports/Diamond Sports Corporation
Ottawa
09.2007 - 07.2016
- Adjusted manpower allocation to align with changing business demands
- Able to flex manpower to meet business demands
- Developed associates in their current rolls through coaching
- Delivered training programs to enhance team skills and knowledge
- Audited and expedited the inventory process
- Delivered training programs to enhance employee skills
- Developed associates in their current roles through coaching
Assembly Line Worker
Smith Induspac
Stittsville
06.2006 - 08.2007
- Executed assembly and production tasks on the manufacturing floor.
- Consistently met production goals to maintain operational efficiency
- Operated machinery to assemble products efficiently on the production line.
- Inspected finished goods for quality and compliance with company standards.
- Collaborated with team members to ensure smooth workflow and process continuity.
Kitchen Assistant
Tropical Garden Caribbean Restaurant
Ottawa
05.2006 - 12.2006
- Supported food preparation by chopping ingredients and organizing supplies for efficient service
- Worked as a dishwasher in a busy restaurant environment, maintaining cleanliness of dishes and utensils.
- Enhanced inventory management by tracking stock levels and assisting with ordering supplies
Education
Secondary School Diploma -
OBERLIN HIGHSCHOOL
Kingston, JamaicaSkills
- EFFICIENT
- WORKS WELL INDEPENDENTLY
- STRONG WORK ETHIC
- PASSIONATE
- Employee training
- Team leadership
- Conflict resolution
- Effective communication
- Performance monitoring
- Staff scheduling
- Merchandise planning
- Budgeting and cost control
- Customer service management
- Shift checklists
- Employee supervision and motivation
- Training and mentoring
- Root-cause analysis
Timeline
Skilled Laborer
Power Precast Solutions
03.2019 - 12.2024
Store Manager
Popeye's Louisiana Kitchen
10.2015 - Current
Department Supervisor
Combat Sports/Diamond Sports Corporation
09.2007 - 07.2016
Assembly Line Worker
Smith Induspac
06.2006 - 08.2007
Kitchen Assistant
Tropical Garden Caribbean Restaurant
05.2006 - 12.2006
Secondary School Diploma -
OBERLIN HIGHSCHOOL