Kerrin Smith
Temecula
Summary
Accomplished Office Manager with a proven track record at Grapevine Property Management, excelling in office administration and customer service. Demonstrated ability to maintain confidentiality, reconcile financial records, and enhance client relations. Skilled in organizational tasks and providing comprehensive support to executives, contributing significantly to operational efficiency and company growth.
Overview
19
19
years of professional experience
Work History
Office Manager
Grapevine Property Management
07.2016 - 02.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
Business Office Associate
Auto Nation BMW Encinitas
06.2009 - 07.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Developed correspondence letters, memos, and emails.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Business Office Associate
Auto Nation Volvo Irvine
09.2002 - 09.2010
- Responded to inquiries from callers seeking information.
- Developed correspondence letters, memos, and emails.
- Prepared mail and packages for shipment, pickup, and courier services to expedite delivery.
- Reviewed invoices, payment requests, and expense reimbursements prior to approval.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Engaged with customers to build business relationships.
- Contributed to successful company growth by providing exceptional administrative support to executives and managers.
Education
High School Diploma -
Downey High School
Downey, CA06-1997
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
Timeline
Office Manager
Grapevine Property Management
07.2016 - 02.2022
Business Office Associate
Auto Nation BMW Encinitas
06.2009 - 07.2016
Business Office Associate
Auto Nation Volvo Irvine
09.2002 - 09.2010
High School Diploma -
Downey High School
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